"Why We Chose Absorb: Robust Built-In Features and User-Friendliness Combined"

Submitted

5.0
5.0
Overall User Rating

Product(s): Absorb LMS

Overall Comment:"We selected Absorb from an initial list of over 300 possible choices for an LMS. The reason we chose Absorb was how robust it is in built-in features as well as the ability to expand it's usability via their API. But user-friendliness was also very important for us, and Absorb is definitely that."

Lessons Learned

Description
Description

What do you like most about the product or service?

Our organization has very specific needs for our LMS and Absorb is very flexible in how it can be used, either by the built in logic for auto-enrollments/reporting, or it's API for more complex use cases.

Description
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What do you dislike most about the product or service?

There is a long list of ideas submitted for new product features and so the chances of it being customized for your specific use-case has a low probability or if anything a long turnaround time for that update. The price of add-ons is a little high from my perspective, things like advanced reporting, etc.. The support is great for the most part, very responsive and helpful, but you do get that occasional support person that is not quite as knowledgeable on a specific area as they should be.

Evaluation & Contracting

5.0
Description

Why did you purchase this product or service?

  • Improve compliance & risk management
  • Improve business process outcomes
  • Create internal/operational efficiencies
  • Improve business process agility
  • Drive innovation
  • Reduce time to market
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What were the key factors that drove your decision?

  • Strong customer focus
  • Strong services expertise
  • Breadth of services
  • Product functionality and performance
Description

Which other vendors did you consider in your evaluation?

  • iSpring
  • Paradiso
  • Moodle
  • Workday
  • Other...
  • TalentLMS
Description
Brainier, Dayforce

Integration & Deployment

5.0

Service & Support

4.0

Product Capabilities

4.0

Additional Context

Description

Deployment architecture

Cloud (SaaS or PaaS or IaaS)
Description

In which country(s) did your deployment take place?

United States