Reviews

One of the biggest positives of using xDome is that it sees everything in my environment and integrates with most tools from other vendors to enrich and further refine the data available in the platform. This makes it very hard for rogue devices to hide on our network and also makes it easy to identify devices that are corporately owned but not familiar to me. It also became a very important tool during a large ransomware forensic investigation and was praised by the 3rd party incident response team that assisted. Efforts to segment medical devices were made so much easier with the help of the xDome Data Team in creating exportable DACLs that were ready for enforcement. Claroty has good product documentation as well and their support staff are great to work with throughout the life cycle of open support tickets, even providing regular updates prior to resolution just to let you know that they haven't forgotten you and are still working the ticket. Claroty also really listens to their customers about areas where improvement is needed and they are constantly adding new useful features and functionality and allow customers to request specific improvements via their idea portal. Medical device documentation being available within the platform is a great thing as well as it can be helpful when determining if 3rd party endpoint protection can be installed or other various questions that come up. The platform itself is very easy to use and allows for RBAC so that staff outside of Cyber Security and Information Technology departments can use it to track their devices from a location and utilization standpoint as well as a vulnerability and maintenance standpoint.

May 11, 2026