Overall experience with
How helpful reviews are selected
Favorable Review
Product: resilienceOS
Incident Management relies on experienced teams and ongoing training exercises. Restrata has the experience and systems to support any organisation.
Likes and dislikes about
likes
Restrata's incident management platform is excellent but that is only as good as the people who use it. Restrata have a team, many of who have experience from police and security services, who step up and take control of the response to incidents and emergencies. There is a determined professionalism but at the same time a sense of calmness and control in the room when the team has been mobilised.
October 17, 2025
dislikes
Lack of customisation options in the general layout of the app. Lack of ability to manage user accounts without having to go via Restrata support. Some Incident and Crisis Manager features, e.g. Briefings and the time zones, are glitchy.
October 28, 2024
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