Overall experience with
How helpful reviews are selected
Favorable Review
Efficient for tracking, though complex setup requires significant training
Critical Review
they should improve customer centric view to became a real partner
Likes and dislikes about
likes
I like how east it is to use and how it helps organize customer interactions and engagement in one place! It makes tracking easier, managing relationships and accessing information!
June 15, 2026
dislikes
the service is not expert at all on business needs and is not responsive
March 22, 2023
This service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.