Overall experience with
How helpful reviews are selected
Favorable Review
CRM tool enables our organization to drive value and launch of omnichannel sales strategy
Critical Review
Ensure that you get contractual identification of the resources for your project
Likes and dislikes about
likes
PWC lead us to deliver a product that would flexible to meet the needs today and the future. Tactically, the product provides every day value and enables multiple commercial teams to provide a seamless customer experience, regardless of the multiple touchpoints from various groups. The product addresses the 5 year transformation we expect to happen within our industry. Outside of the product delivered, PWC provided a framework on how to leverage the technology. This included processes to map out strategies and the steps how to translate this into tactical actions. Also, a detailed change management plan to ensure this was adopted by all stakeholders.
December 13, 2020
dislikes
failure to deliver on all levels
June 23, 2017
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