Overall experience with
How helpful reviews are selected
Likes and dislikes about
likes
It have good capabilities across product management, negotiated selling, Customer management and service delivery.
July 7, 2023
dislikes
TCS is not easy to navigate through and use. This is not a user friendly tool and requires an engineer to really use this. I also don't like that it just pushes what 1 company does and thinks there is a one-size-fits-all approach. Scalability is a big part of CRM tools and when it isn't there, that just doesn't cut it. Price-wise, I just don't know if this is a real value added product. It isn't super expensive but when you look at what you are getting for what you are paying for, the value doesn't add up.
March 19, 2022
This service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.