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CSP Revenue Management and Monetization Solutions

CSP Revenue Management and Monetization Solutions Reviews and Ratings

What are CSP Revenue Management and Monetization Solutions?

Gartner defines communications service provider (CSP) revenue management and monetization (RM&M) as a part of a business support system (BSS). These are commercial off-the-shelf software solutions with functionality that enable CSPs to execute their revenue management (rating, charging, billing, payments, collections, partner settlement, revenue assurance and fraud management), and billing and payments associated customer care and monetization initiatives. Monetization here refers to revenue growth initiatives and activities using levers, such as solutions for mobile banking or any other new vertical, supporting as-a-service propositions and analytics enabling new business models.

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Logo of DigitalRoute Usage Data Platform

DigitalRoute Usage Data Platform

By DigitalRoute

4.6
(19 Ratings)

DigitalRoute Usage Data Platform is a software designed to collect, process, and manage usage data from various sources in real time. The software enables organizations to aggregate and enrich data, supporting functions such as billing, analytics, and operational processes. It facilitates accurate data mediation and normalization, ensuring that usage data is validated and delivered in a format suitable for downstream business applications. The software addresses the challenge of transforming raw data from diverse systems into actionable records to support revenue management, compliance, and data-driven decision-making. By automating data flows, the software helps businesses streamline usage data handling without manual intervention.

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Logo of NetCracker

NetCracker

By NEC (Netcracker)

4
(6 Ratings)

NetCracker is a software designed to support telecommunications service providers with solutions for business and operational support systems. The software enables automation of processes such as billing, customer management, network management, and service orchestration. NetCracker facilitates digital transformation by integrating network and IT domains, supporting the deployment and management of next-generation networks and services. It offers flexibility for service providers to adapt to changing market demands, streamline operations, enhance productivity, and reduce operational costs. The software addresses challenges related to network complexity, service assurance, and revenue management through a unified management platform.

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Logo of Oracle Cloud Scale Billing

Oracle Cloud Scale Billing

By Oracle

4.3
(6 Ratings)

Oracle Cloud Scale Billing software is designed to support complex billing and revenue management processes for businesses operating in sectors such as communications, media, and digital services. The software automates billing across a variety of service models, enabling integration with customer management, usage mediation, and rating engines. It manages high transaction volumes and supports flexible billing configurations, including subscription, usage-based, and hybrid pricing strategies. Oracle Cloud Scale Billing software aims to optimize operational efficiency by consolidating billing activities, reducing manual intervention, and maintaining data accuracy. It addresses business challenges related to scaling billing systems in rapidly changing environments, ensuring reliability and compliance with accounting standards.

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Logo of MATRIXX Digital Commerce Platform

MATRIXX Digital Commerce Platform

By MATRIXX Software

4.1
(5 Ratings)

MATRIXX Digital Commerce Platform is a software designed to support real-time digital commerce operations for communications service providers. The software enables the creation, delivery, and management of digital products and services, including rating, charging, and billing capabilities. It offers support for flexible pricing models, rapid product launches, and personalized customer experiences. MATRIXX Digital Commerce Platform supports integration with existing IT systems and provides tools for managing service usage, balances, and transactions. The software is built to address business challenges related to digital transformation, operational efficiency, and monetization of digital services across various customer segments.

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Logo of Singleview

Singleview

By CSG

4
(5 Ratings)

Singleview is a software designed for telecommunications and media service providers to manage billing, revenue assurance, and customer relationship processes. The software consolidates real-time data from multiple sources to facilitate convergent charging, rating, and invoicing, supporting both prepaid and postpaid billing models. It enables businesses to streamline order management, configure complex pricing, and handle diverse service bundles on a unified platform. Singleview addresses operational challenges by providing centralized control over product catalog management, customer account administration, and payment collection workflows, helping organizations reduce revenue leakage and improve compliance with regulatory requirements. The software is built to integrate with existing IT infrastructure, offering scalability to support evolving business models and new digital services.

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Logo of BlueMarble BSS

BlueMarble BSS

By Comviva

4.9
(4 Ratings)

BlueMarble BSS is a software designed for digital business support systems, offering functionalities that include customer management, product catalog, order management, billing, and revenue management for telecom operators and service providers. The software enables organizations to streamline and automate the digital lifecycle of products and services, helping to manage subscriber relationships, launch new offerings, process orders, and oversee service monetization. Through its modular architecture, BlueMarble BSS supports integration with existing IT infrastructures, enhances the agility of business processes, and facilitates digital transformation initiatives in telecommunications and digital service ecosystems. The software addresses challenges associated with legacy systems, scalability, and operational efficiency.

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Logo of Ericsson Digital BSS

Ericsson Digital BSS

By Ericsson

4
(4 Ratings)

Ericsson Digital BSS is a software designed to streamline and automate business support processes for communications service providers. The software integrates functions such as billing, charging, customer relationship management, and order management to support the deployment of digital services and products. It enables organizations to manage subscriber data, launch new offerings, and handle large-scale transactions in real time. Ericsson Digital BSS addresses the need for flexible, scalable solutions that manage complex revenue streams and billing models, helping organizations reduce operational overhead and improve time-to-market for new digital services. The software supports multi-tenancy, offers analytics for insight-driven decision-making, and is built to support integration with existing network and IT infrastructure.

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Logo of MINDbill

MINDbill

By Mind CTI

4
(4 Ratings)

MINDbill is a software designed for billing and customer care management, focusing on telecommunications operators and service providers. The software offers features such as real-time and batch billing, customer account management, prepaid and postpaid billing support, rating and charging for a variety of services, mediation, provisioning, and invoicing. It addresses the need for telecommunications businesses to efficiently manage charging, billing, account balance, and customer information while supporting integration with existing systems. The software enables organizations to streamline revenue management processes and ensures the accurate processing of complex usage data across diverse services.

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Logo of PortaOne

PortaOne

By PortaOne

4.3
(4 Ratings)

PortaOne is a software platform designed to facilitate telecom service management and billing operations. The software provides features for convergent billing, real-time charging, customer care, subscriber self-management, and mediation. It enables telecom operators to manage voice, data, SMS, and prepaid services through automated processes for account creation, rate configuration, invoicing, and reporting. The software supports integration with existing IT infrastructures and third-party systems, offering APIs and modules for customization. It addresses business challenges related to scalable service delivery, efficient revenue collection, and streamlined customer management for telecommunications providers.

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Logo of XIUS Mobile Services Platform (MSP)

XIUS Mobile Services Platform (MSP)

By XIUS

3.2
(4 Ratings)

XIUS Mobile Services Platform (MSP) is a software designed to manage and deliver a range of mobile telecommunication services. The software enables service providers to offer and administer voice, messaging, data, and value-added services via a unified platform. It supports tasks such as subscriber management, product catalog creation, pricing and billing, and service provisioning. The software addresses business needs for operational efficiency by integrating multiple network technologies and simplifying the deployment and management of mobile services. It facilitates rapid rollout of new offerings and ensures seamless interoperability with existing infrastructure, helping organizations respond to market and technology changes efficiently.

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Logo of Convergent Billing Solution (CBS) (Legacy)

Convergent Billing Solution (CBS) (Legacy)

By Huawei

3.7
(2 Ratings)

Convergent Billing Solution (CBS) is a software designed for telecommunications providers to support unified billing processes across multiple services including voice, data, and multimedia. The software integrates rating, charging, and invoicing functionalities for both prepaid and postpaid models. It manages customer accounts and service usage, automating billing cycles and payment collections to streamline revenue management. CBS assists with account balance tracking, transaction management, and supports flexible tariff configurations to adapt to different market needs. The software is built to facilitate reliable financial operations by consolidating user account information from various network platforms and service types, enabling efficient handling of large-scale customer billing in legacy environments.

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Logo of Aria Billing Cloud

Aria Billing Cloud

By Aria Systems

4
(1 Rating)

Aria Billing Cloud is a software designed to manage billing processes for businesses that offer subscription and usage-based services. The software provides automated recurring billing, invoicing, payment processing, and account management features aimed at supporting complex pricing models and high-volume transactions. It enables organizations to configure various billing plans and promotions, monitor customer usage, and streamline revenue recognition. The software addresses business challenges related to billing efficiency, accuracy, and scalability by integrating with existing enterprise systems and supporting compliance with billing standards. This facilitates improved operational control and visibility over financial transactions to ensure consistency in billing and revenue management.

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Logo of Convergent Billing System

Convergent Billing System

By Comarch

4
(1 Rating)

Convergent Billing System is a software designed to consolidate and manage billing processes for telecommunications operators across multiple services and payment types. The software supports real-time charging, invoicing, account management, and revenue assurance functions within a unified platform. It enables operators to handle diverse offerings such as mobile, broadband, and value-added services, supporting both prepaid and postpaid models. The software facilitates integration with customer relationship management, order management, and network systems, aiming to streamline revenue management, reduce operational complexity, and improve accuracy in billing. By supporting flexible product bundling, discounting, and partner settlements, the software addresses business needs related to converged service delivery and unified billing in a dynamic telecommunications environment.

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Logo of Flexi CMD (Legacy)

Flexi CMD (Legacy)

By Nokia

3
(1 Rating)

Flexi CMD (Legacy) software is designed to support the operation and management of Nokia Flexi base stations within mobile networks. The software provides functionality for configuration, monitoring, and maintenance tasks, facilitating automated alarms and performance data collection. By enabling remote access and control of network elements, Flexi CMD (Legacy) software assists mobile operators in optimizing network reliability and resolving technical issues efficiently. It supports essential features for integrating base station management into broader network management systems, helping maintain overall network stability and performance within telecommunications infrastructure.

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Logo of FTS express

FTS express

By FTS

5
(1 Rating)

FTS express is a software designed to support comprehensive banking and financial operations, including core banking functionalities, payments processing, and transaction management. The software automates processes such as customer account maintenance, financial transactions, loan management, and reporting. It provides solutions for regulatory compliance, risk management, and workflow optimization, aiming to address business challenges related to efficiency and operational accuracy within financial institutions. FTS express offers modules for document management, customer relationship management, payment gateways, and analytics, enabling institutions to centralize and streamline financial activities through a single platform.

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Logo of Nokia Converged Charging

Nokia Converged Charging

By Nokia

5
(1 Rating)

Nokia Converged Charging is a software designed to support telecommunications operators in managing real-time charging for various services across data, voice, and messaging networks. The software enables integration with both 5G and legacy networks, offering flexible charging models including prepaid, postpaid, and hybrid arrangements. It helps streamline charging operations, ensuring accurate billing and facilitating efficient monetization of new digital services. Nokia Converged Charging addresses the need for scalability and adaptability in dynamic network environments, while supporting policy control, session management, and service orchestration to enhance operational efficiency for service providers.

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Logo of Tecnotree Agility Suite (Legacy)

Tecnotree Agility Suite (Legacy)

By Tecnotree

5
(1 Rating)

Tecnotree Agility Suite (Legacy) is a software designed to support communications service providers in managing business processes related to product lifecycle, order management, billing, and customer relationship operations. The software enables the configuration and delivery of telecom products and services, automates service activation, and integrates with various backend systems to streamline operations. It assists businesses in improving operational efficiency through a unified platform for revenue management, customer information handling, and service fulfillment. The software also offers support for scalable workflows, product catalog management, and integration with third-party applications, aiming to address challenges in legacy system consolidation and business modernization.

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Logo of ZSmart Digital BSS

ZSmart Digital BSS

By Whale Cloud

4
(1 Rating)

ZSmart Digital BSS is a software designed to support communications service providers with digital business support functionalities. The software enables service providers to manage billing, customer relationship management, product catalog, order management, and revenue assurance. Through its modular architecture, ZSmart Digital BSS facilitates streamlined processing of customer data, service usage records, and billing information. It aims to address challenges associated with legacy systems by offering capabilities for integration and automation, helping organizations to deliver and monetize new digital services efficiently. The software seeks to improve operational efficiency and flexibility for businesses looking to transform their digital service delivery and management.

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Logo of ALLinONE BSS

ALLinONE BSS

By Lifecycle

ALLinONE BSS is a software developed by Lifecycle Software that provides business support system capabilities for telecom operators. The software integrates modules for billing, customer management, revenue assurance, product catalog, order management, and real-time charging. It is designed to automate and streamline core operational processes such as subscriber onboarding, usage tracking, service provisioning, and account management. ALLinONE BSS facilitates efficient handling of multi-service offerings and convergent billing, reducing manual intervention and supporting scalability for both digital and traditional telecom services. The software addresses business needs for operational efficiency, process automation, and agility in deploying and managing telecom services.

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Logo of ALLinONE CCS

ALLinONE CCS

By Lifecycle

ALLinONE CCS is a software designed to assist telecommunications providers with convergent charging and billing management. The software supports real-time online charging and billing functions for multiple services, including voice, data, and messaging, across different network types. It facilitates the management of customer accounts, enabling flexible rating, charging, and balance control, while supporting multi-play offerings and promotions. ALLinONE CCS addresses the business challenge of integrating and streamlining charging processes, helping providers to manage complex tariff plans, discounts, and bundles efficiently. The software is engineered to ensure accurate and timely charging, allowing telecom operators to maintain control over revenue streams and service combinations through a unified solution.

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Features of CSP Revenue Management and Monetization Solutions

Updated March 2025

Mandatory Features:

  • Policy control and charging

  • Self-care, personalized tariff planning

  • Revenue reporting

  • Balance management

  • Payment processing, collections and account management

  • Security and regulatory compliance, such as General Data Protection Regulation (GDPR), International Organization for Standardization (ISO), etc.

Gartner Research

Market Guide for CSP Revenue Management and Monetization Solutions

Popular Product Comparisons

NetCracker vs Oracle Cloud Scale BillingEricsson Digital BSS vs Oracle Cloud Scale BillingDigitalRoute Usage Data Platform vs Oracle Cloud Scale BillingNetCracker vs SingleviewBlueMarble BSS vs NetCrackerEricsson Digital BSS vs NetCrackerMATRIXX Digital Commerce Platform vs SingleviewDigitalRoute Usage Data Platform vs NetCrackerMATRIXX Digital Commerce Platform vs Oracle Cloud Scale BillingDigitalRoute Usage Data Platform vs PortaOne

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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