Oracle Reviews, Ratings & Features 2026 | Gartner Peer Insights

Gartner defines CSP AI-enabled RM&M solutions, a part of a business support system, as intelligence-driven, cloud-native, API-first commercial software solutions, supporting the full revenue life cycle. This includes billing (customer and partner), revenue management, billing and revenue assurance, monetization, and fraud management. Monetization here refers to revenue growth initiatives such as solutions for mobile banking, on-demand service consumption, or any other new adjacent services, supporting as-a-service propositions and analytics enabling new business models.

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CSP Revenue Management and Monetization Solutions (Transitioning to CSP AI-Enabled Revenue Management and Monetization Solutions)

CSP Revenue Management and Monetization Solutions

Oracle Cloud Scale Billing

Oracle Communications Elastic Charging Engine

Oracle

Manager - Taxation

It is very user friendly and versatile. It is highly customizable and it is a great solution for billing and revenue management with cloud version.

500M - 1B USD

1B - 3B USD

50M - 250M USD

Acting GM IT

Oracle Siebel CRM has been a good fit in terms of out of the box (OOTB) functionality and features meeting the user requirements. Oracle BRM  is a challenge in terms of customisation level required to extend the OOTB functionality. Synchronisation between the separate ORACLE applications as part of the RODOD stack also creates many operational challenges, e.g. synchronisation of ECE and BRM customer, products and rates information. ECE OOTB support for account hierarchies with a high number of child accounts is also limited although well supported in BRM.  Oracle Siebel deployment required outage due to SRF constraints with version implemented and resolve in sequent release. Stack requires different technology staff competencies and expertise which adds to complexity and TCO. 

Senior Manager IT

oracle communication billing and revenue management  is a grt tool and highly recommneded

Ericsson

Cerillion

NEC (Netcracker)

Other...

Huawei

Amdocs

Tata Consultancy Services (TCS)

MATRIXX Software

PortaOne

Oracle is a cloud technology company that offers computing infrastructure and software solutions globally. This organization has developed an autonomous database, the first of its kind, to help manage and secure data. Oracle Cloud Infrastructure presents functionalities to facilitate the transition of workloads from on-site systems to the cloud, and vice versa, as well as between different clouds. Oracle's cloud software applications provide modern tools designed to support sustainable growth and resilience in businesses. Tools developed by Oracle are used by a wide range of users including nonprofit organizations and businesses of various sizes, to aid in operations like supply chain streamlining, human resource management, financial planning and connecting data and global users. Apart from business solutions, Oracle's technology also aids in tasks ranging from government defense to scientific and medical research.

We’re a cloud technology company that provides organizations around the world with computing infrastructure and software to help them innovate, unlock efficiencies and become more effective. We also created the world’s first – and only – autonomous database to help organize and secure our customers’ data.
 
Oracle Cloud Infrastructure offers higher performance, security, and cost savings. It is designed so businesses can move workloads easily from on-premises systems to the cloud, and between cloud and on-premises and other clouds. Oracle Cloud applications provide business leaders with modern applications that help them innovate, attain sustainable growth, and become more resilient. 
 
The work we do is not only transforming the world of business--it's helping defend governments, and advance scientific and medical research. From nonprofits to companies of all sizes, millions of people use our tools to streamline supply chains, make HR more human, quickly pivot to a new financial plan, and connect data and people around the world.  

At work, we embrace diversity, encourage personal and professional growth, and celebrate a global team of passionate people developing innovative technologies that help people and companies tackle real-world problems head-on.

If you’d like to join us, please visit our Careers page: https://www.oracle.com/corporate/careers/

For investor news, SEC filings, and financial information about Oracle (NYSE:ORCL), please visit https://investor.oracle.com/home/.
 
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Reviews

Ratings Overview

Overall experience with

Favorable Review

Oracle eases the life for billing n revenue managment solutions

Critical Review

Feature rich but non-homogeneous RODOD technology stack adds unnecessary complexity

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