"Excelling at Challenges: An Insider's View of Cognizant"

Submitted

5.0
5.0
Overall User Rating

Product(s): Cognizant Custom Software Development Services

Overall Comment:"Having worked with Cognizant for several years, I can say it is difficult to surpass them. Overall, it is a great support and service that is provided, in terms of speed, quality and value for money - as well as innovation guidance and expertise to support a complex business in all endeavors. "

Lessons Learned

Description
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What do you like most about the product or service?

I find their flexibility and the ability to tackle any challenge one of the best aspects of their service.

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What do you dislike most about the product or service?

I don't think there is a weakness per se, but we did at times request to start several initiatives at once which has caused some minor delays in onboarding resources. In a way, though, this was mitigated by the quality of the tech lead provided.

Evaluation & Contracting

5.0
Description

Why did you purchase this product or service?

  • Drive innovation
  • Improve business process agility
  • Cost management
  • Create internal/operational efficiencies
  • Improve business process outcomes
  • Improve compliance & risk management
  • Drive revenue growth
  • Enhance decision making
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What were the key factors that drove your decision?

  • Breadth of services
  • Strong consulting partnership
  • Product functionality and performance
  • Overall cost
  • Strong services expertise
  • Financial/organizational viability
  • Pre-existing relationships
  • Strong customer focus
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Which other vendors did you consider in your evaluation?

  • Tech Mahindra
  • Tata Consultancy Services (TCS)

Planning & Transition

5.0

Delivery & Execution

5.0

Service Capabilities

5.0

Additional Context

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In which country(s) did your deployment take place?

India|United Kingdom