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Custom Software Development Services

Custom Software Development Services Reviews and Ratings

What are Custom Software Development Services?

Gartner defines custom software development (CSD) services as the professional services engaged by organizations to design, build, modernize or iterate custom applications and software products to meet their unique business needs. CSD services entail gathering business requirements and coding applications from inception, building applications on a platform as a service (PaaS), or assembling applications from existing web services or other reusable pieces of code. Services marketed as “software product engineering” or “digital product development” likely fall under the CSD services category as defined by Gartner. These solutions are typically not available as commercial off-the-shelf (COTS) products and require custom development.

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Logo of Persistent Systems Custom Software Development Services

Persistent Systems Custom Software Development Services

By Persistent

4.6
(205 Ratings)

Persistent Systems Custom Software Development Services offers tailored software solutions designed to address specific business requirements across various industries. This service supports organizations in building applications that integrate with existing systems, automate processes, and enhance digital capabilities. It covers the full software development lifecycle, including consulting, software architecture, programming, testing, deployment, and maintenance. The service uses a range of technologies to develop scalable, secure, and reliable software solutions that seek to improve efficiency and operational agility while aligning with organizational objectives.

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Logo of Epam Custom Software Development Services

Epam Custom Software Development Services

By EPAM

5
(82 Ratings)

Epam Custom Software Development Services is a software offering that focuses on designing, building, and deploying solutions tailored to specific business requirements. The software addresses challenges related to workflow efficiency, integration with legacy or third-party systems, and complex process automation. It provides capabilities for full-cycle development, architecture design, quality assurance, and ongoing maintenance. The software supports multiple technologies and platforms, enabling organizations to create applications that align with their operational needs and technology infrastructure. The goal of the software is to help businesses enhance productivity, streamline operations, and respond to evolving market demands through tailored digital solutions.

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Logo of HCLTech Custom Software Development Services

HCLTech Custom Software Development Services

By HCLTech

4.7
(80 Ratings)

HCLTech Custom Software Development Services is a service designed to deliver tailored software solutions that address specific business requirements. The service encompasses the entire software development lifecycle, including consulting, design, development, testing, deployment, and support. It leverages a range of technologies and methodologies to create applications suited to enterprise, web, mobile, or cloud environments. This service focuses on optimizing operational efficiency, improving digital workflows, and enabling automation to resolve challenges related to scalability and integration. Organizations utilize this service to build software that aligns with unique processes and objectives, enhancing business agility and supporting digital transformation initiatives.

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Logo of Thoughtworks Custom Software Development Services

Thoughtworks Custom Software Development Services

By Thoughtworks

4.6
(67 Ratings)

Thoughtworks Custom Software Development Services is a software solution designed to address complex business challenges through tailored application development. The software delivers bespoke systems that are engineered to meet specific organizational needs across a range of industries. It incorporates agile methodologies to facilitate collaboration and adaptability during project execution, aiming to improve efficiency, scalability, and maintainability of enterprise applications. Features include end-to-end software delivery, modernization of legacy systems, integration with existing infrastructure, and support for cloud-native technologies. The software is intended to assist organizations with digital transformation and operational enhancement by implementing technology solutions aligned with business goals.

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Logo of Globant Custom Software Development Services

Globant Custom Software Development Services

By Globant

4.5
(55 Ratings)

Globant Custom Software Development Services is a service that focuses on designing, developing, and maintaining tailored software solutions for businesses across various industries. The service offers support throughout the software lifecycle, including requirements analysis, architecture design, implementation, integration, testing, and ongoing maintenance. Leveraging expertise in a range of technologies and methodologies, the service addresses specific business challenges such as digital transformation, automation, scalability, and integration with existing systems. By providing end-to-end software engineering, the service aims to enable organizations to improve operational efficiency, streamline processes, and adapt to evolving technological landscapes.

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Logo of Accenture Custom Software Development Services

Accenture Custom Software Development Services

By Accenture

4.3
(53 Ratings)

Accenture Custom Software Development Services is a software solution designed to create tailored applications that address specific business requirements. The software supports the development, integration, and deployment of custom digital solutions across various platforms and industries. It enables organizations to improve operational efficiency, enhance digital workflows, and support innovation by implementing technologies such as cloud, analytics, automation, and artificial intelligence. Accenture Custom Software Development Services assists businesses in managing complex systems and processes, streamlining operations, and facilitating scalability to meet evolving market needs. The software aims to solve challenges related to legacy modernization, interoperability, and digital transformation by delivering applications that align with unique organizational objectives.

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Logo of NTT DATA Custom Software Development Services

NTT DATA Custom Software Development Services

By NTT DATA Group

4.5
(48 Ratings)

NTT DATA Custom Software Development Services is a software solution designed to address specific business needs by building tailored applications and platforms. The software focuses on requirements analysis, design, development, integration, and maintenance for organizations seeking technology solutions to streamline operations, improve efficiency, and support digital transformation efforts. It enables automation of business processes, supports legacy system modernization, and offers scalability to adapt to evolving demands. The software also emphasizes thorough testing and quality assurance to ensure reliable performance. By delivering technology solutions aligned with unique organizational objectives, it aims to reduce operational complexities and improve overall productivity.

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Logo of IBM Custom Software Development Services

IBM Custom Software Development Services

By IBM

4.6
(37 Ratings)

IBM Custom Software Development Services is a service that assists organizations in designing, building, and deploying software solutions tailored to specific business requirements. The service covers the development of applications using a variety of technologies, integration with existing systems, and modernization of legacy software to enhance operational efficiency. It addresses business problems such as process automation, improved data management, and optimized resource allocation by delivering software that aligns with organizational workflows and objectives. The service encompasses solutions for on-premise, cloud, and hybrid environments, supporting scalability and security needs. It enables organizations to adapt to evolving market demands by offering software that supports unique functions and business logic.

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Logo of DXC Technology Custom Software Development Services

DXC Technology Custom Software Development Services

By DXC Technology

4.4
(33 Ratings)

DXC Technology Custom Software Development Services is a service that designs, builds, and maintains tailored software applications to address specific business requirements. The service assists organizations in streamlining workflows, automating processes, enhancing data management, and integrating with existing enterprise systems. It supports various software development methodologies and technologies, focusing on scalability, security, and interoperability. By delivering custom applications, the service aims to solve complex operational challenges, enable digital transformation initiatives, and optimize business functions across different industries, ensuring alignment with overall organizational goals and technology strategies.

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Logo of Wipro Custom Software Development Services

Wipro Custom Software Development Services

By Wipro

4.5
(32 Ratings)

Wipro Custom Software Development Services is a software solution designed to create tailored applications that address specific business requirements across industries. The software offers custom application development, integration, modernization, and support services, enabling businesses to align technology with their unique processes and goals. It assists organizations in automating workflows, enhancing operational efficiency, and supporting digital transformation initiatives by designing, building, and deploying software solutions that cater to complex organizational needs. The software also provides ongoing maintenance and support to ensure continuous operation and adaptability to changing business landscapes.

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Logo of Cognizant Custom Software Development Services

Cognizant Custom Software Development Services

By Cognizant

4.3
(30 Ratings)

Cognizant Custom Software Development Services is a software solution that focuses on designing, building, and deploying tailored applications to address specific business challenges. The software supports organizations in automating processes, enhancing productivity, and integrating legacy systems with modern technologies. It leverages platforms and programming frameworks suited to client requirements, enabling scalable and maintainable application architectures. Features include requirements analysis, software prototyping, system integration, and application modernization. The software addresses the need for efficient digital transformation, providing organizations with tools to streamline operations and adapt to evolving technological environments. Application maintenance and continuous support services are also included to ensure long term functionality and reliability.

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Logo of Deloitte Custom Software Development Services

Deloitte Custom Software Development Services

By Deloitte

4.7
(27 Ratings)

Deloitte Custom Software Development Services is a service that focuses on designing and building tailored technology solutions to address specific business needs. The service involves the development of bespoke software applications that integrate with existing infrastructures, streamline processes, and support digital transformation initiatives. It provides capabilities including architecture design, coding, system integration, testing, and deployment. The service is intended to help organizations overcome operational challenges, improve efficiency, and achieve scalability by implementing software solutions aligned with their strategic objectives and workflows. The offering supports various industries and adapts to different technological environments, enabling organizations to resolve process complexities and optimize their operations through customized software solutions.

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Logo of SoftServe Custom Software Development Services

SoftServe Custom Software Development Services

By SoftServe

4.8
(25 Ratings)

SoftServe Custom Software Development Services is a software solution focused on designing, building, and implementing tailored applications for businesses across various industries. The software supports enterprise needs such as digital transformation, modernization of legacy systems, and integration with existing technology environments. It enables organizations to address specific operational and workflow challenges through technologies like artificial intelligence, cloud computing, and Internet of Things. The service encompasses complete lifecycle management including consulting, architecture planning, coding, testing, deployment, and maintenance. SoftServe Custom Software Development Services aims to deliver flexible and scalable software systems that support productivity, efficiency, and business growth by resolving complex technical requirements.

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Logo of CI&T Custom Software Development Services

CI&T Custom Software Development Services

By CI&T

4.8
(24 Ratings)

Customer Experience & DXP: Connect the customer journey and create measurable engagement.

- CX Strategy

- Design & Content

- E-commerce, CRM, Loyalty

- Digital Experience Platforms

Cloud Services: Deliver digital solutions with cloud-based infrastructure and computing services.

- Cloud Strategy

- Cloud Migration

- DevOps

- Security

Data & Analytics: Enabling data solutions and data-driven insights.

- Data Management

- Data Governance

- AI & Machine Learning

- Business Intelligence

App Modernization: Modernizing legacy technology to enable rapid product delivery.

- Enterprise Architecture

- Application Delivery

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Logo of Softtek Custom Software Development Services

Softtek Custom Software Development Services

By Softtek

4.7
(21 Ratings)

Softtek Custom Software Development Services is a software solution designed to create tailored applications that address specific business requirements. The software provides end-to-end development, including analysis, design, development, testing, and deployment of custom applications. It supports enterprises in optimizing operational efficiency, automating workflows, improving user experiences, and integrating systems through scalable software solutions. The software enables organizations to resolve challenges related to legacy system modernization, digital transformation, and technology integration by delivering customized functionalities that align with business objectives and strategic priorities.

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Logo of Itransition Custom Software Development Services, Worldwide

Itransition Custom Software Development Services, Worldwide

By Itransition

4.8
(20 Ratings)

Itransition Custom Software Development Services delivers software designed to address specific business requirements across various industries. The software encompasses custom application development, system integration, modernization of legacy systems, and maintenance solutions. It supports organizations in automating processes, improving data management, and enhancing operational efficiency. By creating tailored solutions, the software assists businesses in aligning technology with strategic goals, streamlining workflows, and responding to regulatory and industry demands. The software provides assistance with the implementation of web, mobile, or cloud-based platforms, enabling effective digital transformation and scalability for changing business environments.

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Logo of Virtusa Custom Software Development Services

Virtusa Custom Software Development Services

By Virtusa

4.7
(20 Ratings)

Virtusa Custom Software Development Services is a software solution that assists organizations in building, deploying, and maintaining custom applications tailored to specific business requirements. The software supports enterprises across various industries by providing end-to-end software engineering services, including application design, development, testing, integration, and modernization. It addresses business challenges related to digital transformation, workflow optimization, and legacy system upgrades by leveraging technology expertise to deliver scalable and secure software solutions. The software focuses on improving operational efficiency, reducing complexity, and enabling automation through customized application development that aligns with clients' strategic objectives.

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Logo of Capgemini Custom Software Development Services

Capgemini Custom Software Development Services

By Capgemini

4.5
(19 Ratings)

Capgemini Custom Software Development Services is a service that focuses on designing, building, and deploying tailored software solutions to address specific business requirements. This service encompasses the full software development lifecycle, including requirements analysis, application architecture, development, integration, and maintenance. It aims to help organizations solve business challenges by delivering software that aligns with unique operational needs, supporting functionalities such as process automation, system integration, and data management. Through this service, organizations can modernize legacy systems, improve process efficiency, and enhance scalability, enabling adaptation to technological change and evolving business demands.

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Logo of Eviden Custom Software Development Services

Eviden Custom Software Development Services

By Eviden

4.6
(19 Ratings)

Eviden Custom Software Development Services is a service that designs, develops, and integrates tailored software applications for organizations seeking solutions aligned with specific business needs and processes. The service encompasses the entire software development lifecycle, from requirements analysis and prototyping to deployment and ongoing maintenance. It addresses challenges such as legacy system modernization, integration with other business platforms, and the implementation of new digital workflows. Eviden Custom Software Development Services focuses on delivering functionality that optimizes operational efficiency, supports scalability, and maintains compliance with enterprise standards. The service is suitable for businesses requiring software adapted to unique workflows, data environments, or security requirements.

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Logo of GlobalLogic Custom Software Development Services

GlobalLogic Custom Software Development Services

By GlobalLogic

4.4
(19 Ratings)

GlobalLogic Custom Software Development Services is a service that provides end-to-end software engineering solutions tailored to meet unique business requirements. The service covers aspects such as software architecture design, development, integration, testing, and deployment across multiple platforms and technologies. It enables organizations to address specific operational challenges, enhance digital transformation initiatives, and streamline workflows. The service supports both legacy system modernization and new product development, allowing businesses to optimize performance, improve scalability, and adapt to evolving market demands. By leveraging cross-functional expertise, this service helps organizations implement robust and efficient software systems that align with their strategic objectives.

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Features of Custom Software Development Services

Updated December 2025

Mandatory Features:

  • Custom solution design: Capability to gather client-specific business, technical and user requirements and design architecture tailored to unique workflows, industry contexts and technology stacks.

  • Quality engineering: Ability to integrate QA, test automation, performance and security testing embedded in delivery along with shift-left and continuous testing practices.

  • Delivery capabilities: Capability to deliver from onshore, “nearshore” or offshore development centers, with some providers offering innovative resourcing solutions such as crowdsourcing, hire-to-order, build-operate-transfer or captive center purchases.

  • Technology depth and breadth: Proficiency in modern technologies, such as cloud-native, microservices, APIs, AL/ML, GenAI, mobile, and front-end and back-end stacks.

  • Custom integration and interoperability: Ability to build integrations with internal systems, SaaS platforms, third-party APIs, or IoT/data sources, with an emphasis on reliability, security and scalability.

  • Technical architecture and cloud: Ability to design a new software solution and scalable infrastructure that grows with the client’s business.

  • Software engineering approaches: Ability to utilize agile and DevOps methods within diversified, inclusive and multidisciplinary teams.

Peer Lessons Learned for Custom Software Development Services

Published June 2025

These lessons focuses on the responses to the questions: “If you could start over, what would your organization do differently?” and “What one piece of advice would you give other prospective customers?”

Peer Lessons Learned for Custom Software Development ServicesLessons learned by your peers shared on Gartner Peer Insights for Custom Software Development ServicesPeer Lessons Learned for Custom Software DevelopmentServicesLesson 1LESSON1Collaborate With Key Stakeholders to ListCurrent and Future CSD RequirementsLesson 2LESSON2Evaluate Multiple CSD Vendors by AligningOfferings to Business Needs; Define Clear SLAsLesson 3LESSON3Prime the CSD Architecture Under Vendor'sGuidance; Ensure Robust Integration andGovernanceLesson 4LESSON4Leverage Internal and External Support forImplementation; Roll Out the CSD Service inPhasesn = 229Source: Reviews (229) submitted to Gartner Peer InsightsID: 6664834Gartner ®
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Gartner Research

Magic Quadrant for Custom Software Development ServicesCritical Capabilities for Custom Software Development Services
Gartner Peer Insights 'Voice of the Customer': Custom Software Development Services

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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