Conga Reviews, Ratings & Features 2026 | Gartner Peer Insights

CCM software is defined as both a strategy and a market-fulfilled by applications that improve the creation, delivery, storage and retrieval of outbound and interactive communications. It supports the production of individualized customer messages, marketing collateral, new product introductions and transaction documents. It is a collection of computer programs that composes, personalizes, formats and delivers content acquired from various sources into targeted and relevant electronic and physical communications between an enterprise and its customers, prospective customers and business partners. It delivers targeted communications through a wide range of media including mobile, email, SMS, Web pages, social media sites and print. The CCM market has evolved from the convergence of document generation/composition and output management technologies. Current CCM solutions include the core elements of a design tool, a composition engine, a workflow/rule engine and multichannel output management.

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Customer Communication Management

Conga Composer

Conga

HEAD OF SYSTEMS AND INFORMATION SECURITY

after some initial complexity the automation result was totally worth it

50M - 250M USD

1B - 3B USD

250M - 500M USD

<50M USD

500M - 1B USD

10B - 30B USD

3B - 10B USD

Gov't/PS/ED <5,000 Employees

Gov't/PS/ED 5,000 - 50,000 Employees

IT MANAGER

Conga Composer enable a full process digitalization, is integrated in Salesforce and is enoug to manage standard documents

Adobe

Other...

Oracle

Doxee

Microsoft

OpenText

DocuWare

Xerox

ISIS Papyrus Group

Nintex

Docusign

DocPath

Conga lines up commercial operations so companies run as connected, smarter businesses. By unifying the people and processes that drive commerce, Conga aligns pricing, quoting, contracting, rebates and communications so teams stay in sync and buyers keep moving forward. 

Mhsofttech is an IT company that provides Software, Apps, and Web development services located in Calgary, Alberta Canada. Our professionals are well equipped with the current demands and requirements of the industry. Our creative strategies develop to build high scale business solutions and implement the latest technological methodologies.

If you want to achieve a competitive advantage in the market, our doors are open with proficient team members providing even virtual assistance with a quick response. We welcome you for all types of assistance and support for the growth of your business.

So Let's start!

Mhsoft Tech

Conga is a B2B software solution provide whose contract lifecycle management (CLM); configure, price, and quote (CPQ); document generation; electronic signature; subscription management; and other associated solutions drive predictable revenue by aligning processes, teams, and technology under a unified data model throughout the revenue management lifecycle. 

Conga is the aggregate of two SaaS providers, Conga and Apttus. Conga was originally founded to prove what was possible in the space of digital documentation, while Apttus was an innovator in quote-to-cash (QTC) solutions. On May 7, 2020, the companies merged with the goal to provide a comprehensive solution offering to manage the revenue lifecycle. Today, Conga’s global operations span North America, Europe, and Asia. 

Reviews

Ratings Overview

Overall experience with

Favorable Review

Navigating Initial Complexities for Worthwhile Automation Results

Critical Review

Conga Composer Offers Native Salesforce Integration but a clearly template approach is needed

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