Lasernet Reviews, Ratings & Features 2026 | Gartner Peer Insights

CCM software is defined as both a strategy and a market-fulfilled by applications that improve the creation, delivery, storage and retrieval of outbound and interactive communications. It supports the production of individualized customer messages, marketing collateral, new product introductions and transaction documents. It is a collection of computer programs that composes, personalizes, formats and delivers content acquired from various sources into targeted and relevant electronic and physical communications between an enterprise and its customers, prospective customers and business partners. It delivers targeted communications through a wide range of media including mobile, email, SMS, Web pages, social media sites and print. The CCM market has evolved from the convergence of document generation/composition and output management technologies. Current CCM solutions include the core elements of a design tool, a composition engine, a workflow/rule engine and multichannel output management.

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Customer Communication Management

Lasernet

IT Associate

The support team here is top-notch—very polite and they really know their stuff. The software isn't the easiest to learn, but the team has already helped me tackle a few tough setups. Shout out to the sales team too; they give great advice and actually care about the user experience!

500M - 1B USD

<50M USD

50M - 250M USD

250M - 500M USD

1B - 3B USD

3B - 10B USD

Director Of It

the implementation and ongoning maintenance can be quiet complex, as the architecture is still evolving and may present challenges when scaling

Data and Analytics Manager

Just a fantastic product. Lasernet has helped our business transition to a D365 ERP system with business documents exceptionally fast. Lasernet has allowed someone with no low-code/no-code development history the ability to effectively and efficiently create and transform especially complex business documents and reporting needs into creative, custom, and complete solutions. We can't imagine making the switch to D365 F/SCM without Lasernet. Lasernet has also become our "utility player" into finding serviceable solutions without custom D365 development.  

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Formpipe is a company focused on digital transformation with the objective of providing valuable interaction between data and people. It believes in creating and implementing innovative solutions that influence an inclusive, reliable, and sustainable digital society. Established in 2004, the firm develops high-grade software, aiming to present appropriate information in the correct context and at the right time to the users. It has expanded its presence across a myriad of global regions including Sweden, Denmark, United Kingdom, USA, The Netherlands, and Germany. Despite its broad network, it consistently prioritizes the needs of its diverse patrons from various industries.

We put people first and at the centre of digital transformation. Passionate about creating value for our customers, we contribute to an inclusive, trustworthy and sustainable digital society. Together, we make sure the brightest solutions are not only invented, but also implemented.

We strive to unleash and realize the full range of imagination belonging to a diversity of individuals across many industries. We do this by building valuable relationships between data and people.

Driven by our core values, since 2004 we have developed premium software that provides the right information, in the right context, in the right time, to the right people.

Formpipe has offices in Sweden, Denmark, United Kingdom, USA, The Netherlands and Germany. Our share is listed on Nasdaq Stockholm.

Reviews

Ratings Overview

Overall experience with

Favorable Review

Lasernet Enables Rapid D365 ERP Transitions and Flexible Document Solutions

Critical Review

Immature Architecture Complicate Implementation and Ongoing Support

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