Overall experience with
How helpful reviews are selected
Favorable Review
Product: Salesforce Data 360
The Essential Engine for Agentforce and Unified Data Automation.
Critical Review
Product: Salesforce Data 360
Integration Options Improve Speed, But Cost Transparency and Error Handling Lacking
Likes and dislikes about
likes
AI & Agentforce Integration: It makes building context-aware agents in Agentforce much more effective without complex custom code. DataCloud triggered Flow: I appreciate how easily we can trigger standard Salesforce flows based on data model changes or calculated insights. Zero Copy Architecture: The ability to access data from external lakes (like Snowflake or AWS) without investing large amounts of integration effort.
February 8, 2026
dislikes
Need detailed insight into errors, the ability to stop processes which are stuck/long running, and the ability to receive error notifications of failed processes. Removing data from the system is challenging (to address changes in business needs, archival of data, etc. ). Need increased visibility into consumption and process dependencies to control costs.
August 25, 2025
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