The network equipment has been reliable and the engineer has been rock solid. When he has called in assisting engineers from his team to assist on specialized cases, they have been just as knowledgeable in their areas, asking what the scope is and getting an understanding of what the expectations are before diving in. It shows a deep understanding of supporting enterprise environments and their specific needs.
May 22, 2026
Constantly failed, always had problems and the service contract with the 3rd party vendor was horrible at best.
April 26, 2021