"Leveraging Managed Services: A Look at Strengths & Key Solutions"

Submitted
5.0
5.0
Overall User Rating

Product(s): 11:11 Systems Data Center Outsourcing and Hybrid Infrastructure Managed Services, Worldwide

Overall Comment:"It's the managed services that we rely upon the most. I think that is the strength of this solution."

Lessons Learned

Description
Description

What do you like most about the product or service?

The Cloud, SD-WAN and SIEM security services are very good.

Description
Description

What do you dislike most about the product or service?

The cost and onboarding could have been smoother

Evaluation & Contracting

3.0
Description

Why did you purchase this product or service?

  • Improve supplier or partner relationships
  • Improve compliance & risk management
  • Reduce time to market
  • Create internal/operational efficiencies
Description

What were the key factors that drove your decision?

  • Pre-existing relationships
  • Strong consulting partnership
  • Breadth of services
  • Product functionality and performance
Description

Which other vendors did you consider in your evaluation?

  • Other...
  • CMS IT Services
Description
Verizon

Planning & Transition

3.0

Delivery & Execution

4.0

Service Capabilities

4.0

Additional Context

Description

In which country(s) did your deployment take place?

United States
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