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Reviews

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OverviewReviewsLikes and Dislikes

Ratings Overview

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mail_outlineEmail Page
4.6
0 Reviews (All Time)

Rating Distribution

Distribution based on 0 ratings
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Customer Experience

Evaluation & Contracting
4.4
 
 
 
 
 
Integration & Deployment
4.6
 
 
 
 
 
Service & Support
4.6
 
 
 
 
 
Product Capabilities
4.6
 
 
 
 
 

Overall experience with

How helpful reviews are selected
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Favorable Review

5.0
June 17, 2026
Product: Jellyfish Platform

Comprehensive automation streamlines tracking but navigation can be overwhelming

Critical Review

3.0
June 10, 2026
Product: Jellyfish Platform

Initial focus on activity numbers undermined trust and leadership values

Likes and dislikes about

likes

Automation is great with this software. It really simplifies tracking in Jira and other systems that are interconnected with it so that performance can be easily understood and maintained. I really like how they are adopting AI and continuously updating their platforms to be the latest and greatest. It also translates complex technical metrics into actionable business value and even offers me dashboards so I can have a birds-eye view.

June 17, 2026

dislikes

Like I mentioned above, it's too easy for Jellyfish to nudge an org toward micromanagement and stack-ranking, especially if you don't consciously guard against that. We found ourselves paying attention to the wrong things: ticket counts, activity graphs, comparison rankings at the expense of understanding actual outcomes, collaboration, and context

June 10, 2026

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