Cornerstone Reviews, Ratings & Features 2026 | Gartner Peer Insights

Gartner defines a digital adoption platform (DAP) as software that overlays employee- and customer-facing applications with in-application guidance to drive adoption, proficiency and engagement. It supports digital transformation by streamlining and accelerating how employees or customers learn and engage with technologies. It provides consistent experiences that help users complete work efficiently across multiple applications. In addition, DAP analytics provide actionable insights to improve experience, optimize work and adoption/utilization, boosting the ROI of applications.

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Cornerstone Workforce AI

MyGuide

Cornerstone

Manager, Human Resources

The people at Cornerstone are fantastic. Very proactive and helpful which made the process as good as it could be. The system is very robust and there are so many offerings available that CSOD could have done a better job of clarifying what was and was not a part of our package. They also could provide more in-depth information on how certain parts of the system work. There were a good number of pitfalls in the process that could have been foreseen by experienced individuals that were not provided to us, causing us to do more trial and error than I think was necessary. But overall the experience has been great and that is truly because of the in-depth hard work of their implementation team and the support provided through their Global Support Center. 

<50M USD

50M - 250M USD

500M - 1B USD

3B - 10B USD

250M - 500M USD

1B - 3B USD

10B - 30B USD

30B + USD

Gov't/PS/ED <5,000 Employees

Gov't/PS/ED 5,000 - 50,000 Employees

Director

We've had several mishaps along the way since implementation. Mistakes continue to happen - we've even had to pull CSOD content and upload it ourselves due to major mistakes that have greatly impacted our organization. We are highly regulated and courses have been deleted. Alternatively, there was no remuneration when this happened - we were basically penalized for pulling content as they would not refund us.

Checklists are also a disaster. The limitations with constraints and reporting related to checklists are detrimental to larger organizations. 

Also, the MS Teams add on is terrible and does not work all of the time. 

Support has also been challenging - if you do not pay for your own support person, it takes a long time to identify and solve issues.

Software Developer

Cornerstone has been a robust solution for managing learning, performance and talent development across our organization. This platform offers extensive features for compliance training, career development and performance review. Its reporting and analytical capabilities provide valuable insight for HR decision making. However, user interface may feel dated and complex for new user and customer support response can be faster

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Cornerstone powers the potential of organizations and their people to thrive in a changing world. Cornerstone Galaxy, the complete AI-powered workforce agility platform, meets organizations where they are. With Galaxy, organizations can identify skills gaps and development opportunities, retain and engage top talent, and provide multimodal learning experiences to meet the diverse needs of the modern workforce. More than 7,000 organizations and 125 million users in 186 countries use Cornerstone Galaxy to build high-performing, future-ready organizations and people today.

ISQe, a company of the ISQ group, is today a reference company in the Portuguese market, a leader in the development and implementation of talent management and human capital solutions. ISQe is Cornerstone On Demand Partner since 2010.

Our main mission is to value Human Resources by strengthening and developing People's skills in companies.

With over 17 years of experience and a robust and sustained growth over time, ISQe assumes itself today as a Portuguese company with references in the global market.

ISQe has top corporate clients in several countries and regions (Portugal, Spain, Poland, France, USA, Mozambique, UK and Brazil).

ISQe

ISQe, part of the ISQ group, is fully dedicated to the development and implementation of talent management and human capital solutions in the Portuguese market. Established more than 17 years ago, ISQe has consistently grown and positioned itself successfully in the global market. It aims to add value to businesses by enhancing and developing the skills of their Human Resources. It has made its mark in several countries including Portugal, Spain, Poland, France, the USA, Mozambique, UK and Brazil.

Reviews

Ratings Overview

Overall experience with

Favorable Review

Comprehensive Talent management platform with Strong learning capabilities, but UI and support can be improved

Critical Review

Checklist Limitations and Add-On Issues Affect Functionality for Larger Organizations

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