Integrations: the API is open and well documented, and API limits do not hamper our ability to utilize the API for business operations Administration: I as an administrator have direct control over features and functionalities in the product, allowing me to configure the system to best meet the needs of my users Support: the vendor's support site is expansive. When that's not enough, support is available via chat or a ticketing system. Many support team members have been with the company for a long time, and I consider them trusted partners when trying to diagnose and solve technical problems. Reporting: over the past year, the vendor replaced its existing reporting system with a new, much more robust system
June 15, 2026
Different views being confusing, now being able to easily find things via filters and tags, search being so dependant on filename
April 14, 2026