• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • No categories available

      Browse All Categories

      Select a category to view markets

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
 in  Market

Reviews

in
0.0
0 Reviews
OverviewReviewsLikes and Dislikes

Ratings Overview

Review weighting

mail_outlineEmail Page
4.2
0 Reviews (All Time)

Rating Distribution

Distribution based on 0 ratings


Customer Experience

Evaluation & Contracting
4.4
 
 
 
 
 
Integration & Deployment
4.6
 
 
 
 
 
Service & Support
4.5
 
 
 
 
 
Product Capabilities
4.6
 
 
 
 
 

Overall experience with

How helpful reviews are selected


Favorable Review

4.0
June 3, 2025
Product: Orange Logic

Effective Video Caption-to-Text Feature Enhances Digital Asset Accessibility

Critical Review

3.0
May 1, 2024
Product: Orange Logic

Great product that can be tailored to your company's needs.

Likes and dislikes about

likes

I personally like the video caption-to-text feature that will allow us to seamlessly caption our video/film assets. It works very well and helps our user community search for what they want more effectively.

June 3, 2025

dislikes

1. Regarding service - I dislike how production hours were sprung on us (there was no heads up that the vendor would be implementing them) and now it feels like every question we have requires production hours. Since production hours are additional fees, it feels like a way for the vendor to get even more money out of the company. Once we approve the use of production hours, we do not hear back from the vendor that the issue has been resolved, for example, I approved the use of production hours for an enhancement over a month ago. I was told that it would be performed during the next sprint, which was set to end almost a month ago. I haven't heard an update regarding the progress of the enhancement. I will now have to ask if there is an update, which feels to be the norm now. 2. I dislike that we are informed something is being passed on to the Dev team and then months can pass by without any communication. There have been multiple occasions in which we have to ask for updates about a question we asked about.

May 1, 2024

Powered by Google TranslateThis service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.
Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
This site is protected by hCaptcha and its Privacy Policy and Terms of Service apply.
  • Community Guidelines
  • Listing Guidelines
  • Browse Vendors
  • Rules of Engagement
  • FAQ
  • Privacy
  • Terms of Service
©
 
©