Liferay Reviews, Ratings & Features 2026 | Gartner Peer Insights

Digital banking multichannel solutions enable banks to deliver banking services through various digital channels, via customer-owned self-service devices. The solutions are also commonly referred to as “online banking” or “mobile banking.” Multichannel solutions enable banks to digitalize the account servicing, customer support and transaction origination capabilities of financial products. They are commonly provided as the customer experience component of a digital banking platform.
Digital banking multichannel solutions address the growing demand for convenient and accessible banking services outside of the traditional branch delivery model. They solve the business problem of fragmented customer experiences by providing a unified solution that integrates various digital channels, like online banking, via websites, mobile banking apps, text banking, digital wallets and social media platforms. This ensures that customers can perform banking transactions, access account information and receive support consistently across digital channels.

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Digital Banking Multichannel Solutions

Liferay Digital Experience Platform

Liferay

Earlier the support from Liferay and their feature road map was good. But recently there is a decline with quality of support and product quality. Even with platinum support subscription we are not getting prompt service.   

30B + USD

Vice President

Well supported service from Liferay and quality application. With new version of Liferay DXP, the application is much more stable and flexible. There are a lot of new features and added functionality with new Liferay DXP. OSGi technology is a real game changer. It provide developer a capability to add applications at runtime and very limited impact to other application during deployment. So this make Liferay environment more robust and minimize the downtime. Also significant uplift on theme and content management side. Dynamic and Real Time editable content is a blessing for business. Also I have seen better and stable patches coming from Liferay side these days. 

Tata Consultancy Services (TCS)

Fiserv

Liferay is a single platform that allows you to easily create tailored digital solutions. Whether you need a modern e-commerce site, or a secure portal for customers, employees, partners, or suppliers, we help you stay seamlessly connected to the people and systems that give your organization its unique advantage.

Delivered in a SaaS-based cloud environment, we have the digital tools and the expertise to help your organization create unique channels to keep you connected and to help ensure your users have an incredible experience with your organization. We also offer hosted or on-premises versions of our DXP.

Liferay makes software that helps companies create digital experiences on the web, mobile and connected devices.

Liferay works with Fortune 1000 companies across multiple industries to create a seamless experience for all audiences such as partners, employees and customers.

Delivering excellent user experiences, especially for customers, is critical to organizational success. Liferay is built to support the entire customer lifecycle from cradle to grave and helps increase ROI and lower TCO by providing cost-effective digital transformation solutions.

The Liferay platform began as an open source project in 2001 and today counts a community of about 200,000 members and more than 500,000 deployments worldwide. Companies around the world such as Coach, Danone, Domino√¢‚Ç¨‚Ñ¢s and Hewlett Packard Enterprise rely on Liferay technology for its rapid development capabilities, impressive scalability, proven reliability and open source savings.

Liferay makes software that helps companies create digital experiences on the web, mobile and connected devices.

Liferay works with Fortune 1000 companies across multiple industries to create a seamless experience for all audiences such as partners, employees and customers.

Delivering excellent user experiences, especially for customers, is critical to organizational success. Liferay is built to support the entire customer lifecycle from cradle to grave and helps increase ROI and lower TCO by providing cost-effective digital transformation solutions.

The Liferay platform began as an open source project in 2001 and today counts a community of about 200,000 members and more than 500,000 deployments worldwide. Companies around the world such as Coach, Danone, Dominoâs and Hewlett Packard Enterprise rely on Liferay technology for its rapid development capabilities, impressive scalability, proven reliability and open source savings.

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Liferay DXP in Banking

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