Overall experience with
How helpful reviews are selected
Favorable Review
Product: Salesforce B2B Commerce
A complete and evolving ecosystem, modern B2B commerce with room for improvement.
Critical Review
Product: Salesforce B2C Commerce
Strong integration capabilities hampered by high cost and setup needs
Likes and dislikes about
likes
The scalability of Salesforce's B2B Commerce platform is a major advantage that greatly influenced our decision-making process. The fact that the vendor takes user, administrator, and integrator feedback into account and votes on upcoming Major Release deployment roadmaps demonstrates that they genuinely value customer input. We also appreciate the AppExchange, a marketplace for third-party solutions that can easily connect to B2B Commerce and the entire Salesforce ecosystem. The large community of developers, integrators, training centers, and related solutions also surprised and reassured us in our decision-making process. This reflects the vendor's commitment to supporting a whole ecosystem of services and new professions that develop around a single solution. Finally, the ease of deployment is another aspect that impressed us; the ability to set up a simple website in just a few days is perfectly achievable. This of course took us longer since we interfaced it with our ERP, but it is a perfectly scalable solution.
June 29, 2026
dislikes
it is very expensive and you must have a very integration agency to get it customised
May 21, 2026
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