Overall experience with
How helpful reviews are selected
Likes and dislikes about
likes
There are so many options of types of responses to provide and the ease of the drag and drop portions of specific menu items makes building a simple and aesthetically pleasing chatbot simple. I love being able to review each chat in Archives and where hangups might have happened to then make updates to the bot. Being able to see the entire chat makes ensuring our clients and donors have correct information at their fingertips so easy. The integrations with Zapier and Wordpress also enabled us to add Chatbot into our full techstack and enable us to create a cohesive experience across our external tools.
April 22, 2025
dislikes
The layout, it's reliability, the way in which chats are loaded
November 23, 2018
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