Overall experience with
How helpful reviews are selected
Favorable Review
Product: Conviva
Conviva: Essential video monitoring with unmatched support and deep streaming insights.
Likes and dislikes about
likes
- Conviva's team is incredibly engaged and supportive, consistently providing personalized training and staying involved with regular updates to ensure we fully leverage their tools - The platform offers in-depth, real-time analytics for live streaming, along with specialized features like ECO for customized reporting, allowing us to adjust data analysis to meet our unique requirements. - They are dedicated to thoroughly understanding and addressing issues, giving hands-on support during essential operational phases, which was crucial for the success of our project.
January 28, 2025
dislikes
1. Integration is not plug and play. There are a few steps needed before it will track properly. 2. Touchstone has a few bugs that have caused confusion during development and our internal QA. 3. The documentation is extensive, but can be confusing at times.
October 15, 2024
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