Infosys Reviews, Ratings & Features 2026 | Gartner Peer Insights

Gartner defines digital experience (DX) services as those services that design, deliver and optimize digital experiences across customer, employee and citizen journeys using technology solutions. The services involve design, solution implementation, content management services, marketing services and ongoing operations. The digital experience solution is delivered through a combination of technologies and services working together to deliver the desired experience outcomes.
Digital experience services are focused on creating the optimal user experience, to better sell to, market to, inform and manage the target user (customer, partner, citizen or employee). The services include advisory on what the experience should be, implementation services to create the experience, and operational services to evolve and manage the ongoing experience. These services are not just technical services, but also include creative, content and marketing operations, historically served by digital marketing agencies but now offered by a range of providers, including consulting firms, systems integrators (SIs) and agencies.

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Digital Experience Services

Infosys Digital Experience Services

Infosys

DIRECTOR OF DATA INSIGHTS

Overall experience has been great. Very professional, patient, and understanding team who values our partnership.

10B - 30B USD

1B - 3B USD

3B - 10B USD

30B + USD

<50M USD

Gov't/PS/ED <5,000 Employees

Marketing Associate

Most of the Infosys resources are well equipped with required tool experience., but they lack motivation. At the beginning of the project these vendor needs lot of hand holding and we could have wished they take a charge and work on the project. In an ongoing project too there is a lot of spoon feeding which is time consuming. On the other hand they do deliver what is committed and be on the timelines.

Accenture

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Tech Mahindra

Deloitte

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Capgemini

HCLTech

EPAM

McKinsey

KPMG

NTT DATA Group

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Infosys is a company concentrated on providing digital services and consultation on a global scale. Originating from over 30 years of managing the infrastructures of significant global corporations, Infosys guides businesses through their digital transformation process. This is achieved by reinforcing the organization with an AI-controlled center that aids in outlining the implantation of modifications and by enhancing the industry with scalable agile digital. This approach aims to deliver unprecedented levels of organizational efficiency and consumer satisfaction. Furthermore, Infosys places a strong emphasis on continual learning to promote regular enhancement through the cultivation and transfer of digital proficiency, knowledge, and notions derived from its innovation ecosystem.

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.



Reviews

Ratings Overview

Overall experience with

Favorable Review

Team Demonstrates Professionalism and Patience While Prioritizing Partnership Success

Critical Review

Infosys Delivers Timely Results Despite Initial Lack of Initiative and Motivation

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