Celonis Reviews, Ratings & Features 2026 | Gartner Peer Insights

A digital twin of an organization (DTO) is a dynamic software model that relies on operational and contextual data to understand how an organization operationalizes its business model, connects with its current state, responds to changes, deploys resources, simulates future states and delivers customer value. A DTO platform is a technology platform that supports the creation, management and operationalization of a DTO.

The market for DTO platforms covers multiple use cases that can be bundled into four major use cases:
digital twin for business operations (including supply chain, process intelligence, operational excellence, BPO)
digital twin for customer excellence
digital twin for governance, risk and compliance (including risk, auditing, compliance, quality)
digital twin for strategy realization (including digital optimization and transformation, enterprise cost optimization)
Each of these use cases has its own stakeholders, roles, objectives and related product features and functionality.

Active

Find the top Digital Twin of an Organization Platforms with Gartner. Compare and filter by verified product reviews and choose the software that’s right for your organization.

Digital Twin of an Organization Platforms

Celonis Process Intelligence Platform

Celonis

Head Of Product

En general, la experiencia ha sido la de una plataforma robusta y precisa para entender procesos reales de extremo a extremo, identificar carencias y priorizar mejoras operativas basadas en datos, no en supuestos.

Overall, the experience has been that of a robust and accurate platform for understanding real end-to-end processes, identifying shortcomings, and prioritizing operational improvements based on data, not assumptions.

30B + USD

3B - 10B USD

10B - 30B USD

1B - 3B USD

<50M USD

50M - 250M USD

Business Analyst

It is not easy to graph a lot of data here, also it took a lot of time versus xx which are more intuitive

Strategy Associate

The ability to incorporate data from a wide range of sources, distil their interactions in the context of what people and systems do, implement fixes using everything from updating a document to using advanced ML & AI capabilities and follow up on any changes we make to the underlying landscape is unique and a huge opportunity for us as a business

Signavio

Other...

Salesforce

GBTEC

ARIS

Celonis is a global enterprise software company. Its Process Intelligence Platform uses process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It is system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses.

Celonis helps companies reveal and fix inefficiencies they can‚Äôt see, enabling them to perform at levels they never thought possible.

Celonis is a company that assists other businesses in identifying and resolving unseen inefficiencies, thereby facilitating a level of performance previously deemed unattainable.

Reviews

Ratings Overview

Overall experience with

Favorable Review

It's a window into your operations you won't find elsewhere, limited only by your willingness to look through it!

Critical Review

Is good but it has a lot of opportunity areas

Likes and dislikes about

likes

dislikes