ECI Reviews, Ratings & Features 2026 | Gartner Peer Insights

Direct Store Delivery (DSD) Software is a specialized B2B application that allows suppliers to deliver products directly to retailers' stores, bypassing traditional distribution centers. It streamlines the distribution process by managing inventory, sales, deliveries, and invoicing directly at the point of sale. Moreover, it simplifies customer management by connecting suppliers' delivery trucks with retailers' point of sale systems, streamlining order fulfillment. Additionally, DSD Software provides insightful sales data that can help suppliers optimize their delivery routes, reduce overstocking or understocking, and improve their overall customer experience. It's particularly useful for businesses that handle perishable goods, like food and beverages, or high-demand products that require frequent restocking. By using DSD software, companies can improve efficiency, reduce delivery times, and ensure better product availability at retail locations.

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Direct Store Delivery (DSD) Software

Deacom

President

Deacom is really awesome but there is an obvious issue with it. Even though it optimizes our in-store delivery process, its disturbed inventory system results in our often derailed workflow. The problem of the accuracy of the storage remains an Achilles heel and Deacom keeps this sword to manage deliveries with both sides.

<50M USD

IT MANAGER

Good implementation team that is very knowledgeable of their product and how to implement it.

BatchMaster Software

ECI Software Solutions is a company with a significant history, having delivered business management software and services for over 30 years. ECI has a targeted approach with its services, focusing on specific sectors including manufacturing, distribution, building and construction, and field service. The aim of the company's software solutions is to streamline the day-to-day operations of businesses and allow them to concentrate on key priorities. ECI serves a substantial customer base of over 16,000 customers. The company's headquarters are in Fort Worth, Texas, USA, but its reach extends globally with a presence in Australia, New Zealand, England, and the Netherlands.

For more than 30 years, ECI Software Solutions has been providing industry-specific, cloud-based business management software and services to businesses around the world.
 
With divisions focused on manufacturing, wholesale/retail distribution, building and construction, and field service, ECI's solutions integrate into every aspect of a customers' business to help them level the playing field, run day-to-day operations more efficiently, and free them up to focus on what matters most. It√¢‚Ç¨‚Ñ¢s how business gets done.

Privately held with more than 16,000 customers, ECI is headquartered in Fort Worth, Texas, USA, with offices and companies throughout the U.S., Australia, New Zealand, England, and the Netherlands. For more information, email info@ecisolutions.com, visit www.ECISolutions.com, or call (800) 959-3367.

Reviews

Ratings Overview

Overall experience with

Favorable Review

Implementing Intuitive UI with Knowledgeable Team Support

Critical Review

Dashing Delivery and Disrupted Inventory: The Paradox of Deacom ECI

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