Distributed Order Management (DOM) Systems Reviews and Ratings

What are DOM Systems?

Gartner defines distributed order management (DOM) as the software that orchestrates and optimizes the order fulfillment process. DOM utilizes inventory throughout the supply chain network to deliver targeted service levels for order fill rate, and provides optimal on-time, cost-effective order fulfillment. Order orchestration is based on the configuration of business rules in a hierarchical manner that provides flexibility in the optimization by channels, consumers, geographies and other criteria as needed by the business. Additionally, the software utilizes inventory levels for both available-to-promise and available-to-ship, and tracks order status throughout the supply chain.

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Manhattan is a technology provider focused on improving experiences and outcomes in supply chain commerce. We provide software solutions for Omni channel commerce, supply chain planning and supply chain execution. Our cloud native Manhattan active platform technology and industry experience help increase top-line growth and bottom-line efficiency for various brands across the world. Manhattan designs, builds and delivers innovative solutions for stores, transportation networks and fulfillment centers, eliminating silos created by legacy commerce, warehouse and transportation system to create seamless operations and optimal efficiency.

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IBM is a well-established entity focused on technology and development. The primary mission revolves around fostering technological growth and enhancing infrastructure, achieved through focused developments and consulting services. By encouraging inventiveness and innovation, it is geared towards facilitating the transition of theoretical ideas into practical realities, thus improving global functionalities. IBM brings about transformation by creating advanced solutions that reshape and redefine the world.

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Shopgate specializes in providing modern commerce solutions. These solutions are aimed at reinforcing the initiatives of innovative retailers by increasing in-store visits and revenue, while optimizing total ownership cost. The Shopgate platform offers commerce solutions customised to suit the specific needs and extendibility of mid-market retailers. Further, it aids retailers in creating an integrated omnichannel experience catering to current consumer expectations.

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Adobe focuses on providing digital media and digital marketing solutions on a worldwide scale. The company offers creative, marketing and document solutions which are geared towards assisting individuals, ranging from budding artists to established brands, to bring life to their digital creations. Furthermore, Adobe concentrates on the delivery of captivating experiences to the targeted individuals. Adobe's solutions are omnipresent and they are striving to bring about change through digital experiences.

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The organization's main objective is to serve as the driving force behind global commerce by providing a unique, distributed order management system based online. Unlike many of its competitors, it is built on flexibility and easy scalability. The system allows users to create unique client experiences, ensuring their needs are consistently met even as those needs evolve over time. The company's foundation is rooted in technology, with an aim to transform the way order management is perceived and executed. It stands out among its contemporaries by featuring a distinctive purple brand signifier that symbolizes its unique position in the market.

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SAP was founded in 1972 and is headquartered in Walldorf, Germany. The company employs over 105,000 people globally and develops software solutions for enterprise resource planning (ERP) and related business functions. SAP’s early products, SAP R/2 and SAP R/3, were widely adopted for managing core business processes. Its current ERP platform, SAP S/4HANA, uses in-memory computing to support data-intensive operations and integrates capabilities such as artificial intelligence and machine learning.

SAP offers a portfolio of software applications that support various business functions across industries. These applications are designed to operate on a unified digital platform. As of 2025, SAP reports over 230 million cloud users and provides more than 100 solutions. The company’s offerings are used by organizations to manage finance, human resources, procurement, supply chain, and other operational areas.

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Kibo Commerce is a composable digital commerce platform for retailers, manufacturers, distributors, and wholesalers who want to simplify the complexity in their businesses and deliver modern customer experiences. Kibo's modular commerce platform supports experiences that span Order Management, eCommerce, and Subscriptions.

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Zoho Corporation is a privately held software company that is focused on delivering solutions to help businesses grow. The company's portfolio of more than 55 products is used by over 100 million people around the world and is designed to cater to varying business requirements such as sales, marketing, support, collaboration, finance, and recruitment. Zoho is concentrated on creating digital tools with a strict adherence to user privacy. It does not rely on an ad-revenue model, even for its free products. The firm's global reach extends from its headquarters in Austin, Texas to international offices in Chennai, India and other worldwide locations.

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Aptos specializes in providing unified commerce solutions worldwide. The company's primary offerings include modern, cloud-native point of sale systems and advanced enterprise technologies. With over four decades of experience, Aptos's main focus lies in facilitating software solutions that aid retail organizations in cultivating loyalty, maximizing revenue, and minimizing costs.

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Base.com is a comprehensive multi-channel eCommerce management system that is utilized by a multitude of sellers across Europe. This system provides several modules including order management, product warehousing, marketplace listing management, and workflow automation. It also integrates with a wide array of platforms and services such as Amazon, Etsy, eBay, Shopify, WooCommerce, Magento, OpenCart, mail and courier services like RoyalMail, UPS, FedEx, Hermes, DPD, and DHL, accounting software like QuickBooks and Xero, and communication and support tools such as Slack, Gmail, and FreshDesk. It assists sellers in increasing their market presence and optimizing their operation costs by automating various processes including listings, order management, billing, and shipping. Furthermore, it provides a 14-day trial for using its functionalities.

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Deck Commerce is a modular order management system built to help brands deliver seamless order experiences at scale. With dedicated Centers for Orders, Inventory, Fulfillment, and Stores, Deck Commerce gives retailers complete control of the order lifecycle.

Deck Commerce powers the entire order journey: shoppers find accurate availability wherever they browse, feel confident at checkout, receive fast and reliable deliveries, and enjoy post-purchase experiences that are clear, convenient, and designed to keep them coming back.

By removing the complexity behind the scenes, Deck Commerce enables brands to move faster, scale smarter, and protect revenue at every stage of the shopper journey.

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Blue Yonder software and services drive digital supply chain transformation. Retailers, manufacturers and logistics service providers worldwide rely on Blue Yonder to optimize and accelerate their supply chain from planning through fulfillment, delivery, and returns. Blue Yonder’s AI-driven supply chain platform and multi-enterprise, multi-tier network enable more accurate forecasting and dynamic management of capacity, inventory and transport. Blue Yonder helps businesses navigate modern supply chain complexity and volatility with more resilient, sustainable supply chains to delight customers, scale profitably, and run flawlessly.

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Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement.

Microsoft Security helps protect people and data against cyberthreats to give peace of mind.

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Planet provides integrated technology and payment solutions designed for the retail and hospitality sectors. The company addresses the challenge of managing payments, software, and tax-free processes by offering systems that streamline these functions. Headquartered in London, Planet operates internationally to support organizations in managing transactions and related business operations across multiple markets and regions.

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Vinculum is a company that specializes in providing solutions for Amazon sellers. The main role of the company revolves around offering multi-channel marketing, merchandising services, and strategic leadership. The primary business problem Vinculum solves is assisting Amazon sellers in scaling up their businesses and managing the complexities associated with handling various channels.

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NCR Voyix is a global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix transforms retail stores and restaurant systems through experiences with comprehensive, platform-led SaaS and services capabilities. NCR Voyix partners with customers in more than 30 countries across the globe.

Actindo is a MACH-certified solution for combining unified sales, order management, and process orchestration. It adds speed, flexibility and scalability to any commerce operations setup.

Over 100 European brands and retailers rely on Actindo to improve their order ops, and add unified commerce capabilities across any sales channel.

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Aptos specializes in providing unified commerce solutions worldwide. The company's primary offerings include modern, cloud-native point of sale systems and advanced enterprise technologies. With over four decades of experience, Aptos's main focus lies in facilitating software solutions that aid retail organizations in cultivating loyalty, maximizing revenue, and minimizing costs.

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Aptos specializes in providing unified commerce solutions worldwide. The company's primary offerings include modern, cloud-native point of sale systems and advanced enterprise technologies. With over four decades of experience, Aptos's main focus lies in facilitating software solutions that aid retail organizations in cultivating loyalty, maximizing revenue, and minimizing costs.

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Features of Distributed Order Management Systems

Updated July 2025

Mandatory Features:

  • Order Orchestration that optimizes order routing and inventory allocation, and determines the best fulfillment location based on service level and cost components.

  • Enterprise Inventory for available-to-promise and available-to-ship items in the supply chain from manufacturing, vendors, distribution centers, stores and other nodes of the supply chain. The inventory can be allocated to orders based on on-hand, in-process or in-transit inventory.

  • Order Visibility by tracking order status throughout the supply chain and communicating with other systems and consumers or customers.

Gartner Research