SAP Reviews, Ratings & Features 2026 | Gartner Peer Insights

Gartner defines distributed order management (DOM) as the software that orchestrates and optimizes the order fulfillment process. DOM utilizes inventory throughout the supply chain network to deliver targeted service levels for order fill rate, and provides optimal on-time, cost-effective order fulfillment. Order orchestration is based on the configuration of business rules in a hierarchical manner that provides flexibility in the optimization by channels, consumers, geographies and other criteria as needed by the business. Additionally, the software utilizes inventory levels for both available-to-promise and available-to-ship, and tracks order status throughout the supply chain.

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Distributed Order Management Systems (Transitioning to Distributed Order Management)

SAP Order Management Services

Senior Software Engineer

We have approximately 20 fullfilment centers far from each other. And we have lots of rules for all stores and accrording to categories. So, we need to optimize our cargo amount. With SAP Hybris OMS interface, we can easliy define our rules in ortder to get the result. All business unit can understand the UI and functionality easily.

3B - 10B USD

1B - 3B USD

CATEGORY SPECIALIST

The SAP Hybris Order Management system allows to consolidate different order channels in one place enabling easy management of the ordering system. It is extremely important to choose the correct order channels having a massive amount of vendors, which helps to consolidate the most efficient and time saving capabilities with vendors depending on the focus areas.

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SAP was founded in 1972 and is headquartered in Walldorf, Germany. The company employs over 105,000 people globally and develops software solutions for enterprise resource planning (ERP) and related business functions. SAP’s early products, SAP R/2 and SAP R/3, were widely adopted for managing core business processes. Its current ERP platform, SAP S/4HANA, uses in-memory computing to support data-intensive operations and integrates capabilities such as artificial intelligence and machine learning.

SAP offers a portfolio of software applications that support various business functions across industries. These applications are designed to operate on a unified digital platform. As of 2025, SAP reports over 230 million cloud users and provides more than 100 solutions. The company’s offerings are used by organizations to manage finance, human resources, procurement, supply chain, and other operational areas.

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Ratings Overview

Overall experience with

Favorable Review

We can manage our all complex operations with OMS

Critical Review

SAP Hybris is on more tool from SAP that enhances overall SAP experience.

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