NetDocuments Reviews, Ratings & Features 2026 | Gartner Peer Insights

Gartner defines document management as the tools and practices used to capture, store, process and deliver documents and information in support of personal, team and enterprise needs. Gartner estimates that 70% to 90% of enterprise data is unstructured, posing a significant challenge for organizations that need to unlock its potential using AI and also mitigate the risks of poor information governance. Document management platforms are critical to enterprise application strategies that require AI-ready, unstructured data (aka enterprise content).

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Document Management

NetDocuments

NetDocuments eDOCS

Manager, Legal and Compliance

The interface is clunky and not user friendly.  This seems like a product cavemen invented for document storage.  It's made our office unproductive and we have to pay for the privilege.  I've nearly broken my hands smashing the desk cursing the day ever purchased it.  It is garbage.  And that's being kind.   

50M - 250M USD

<50M USD

250M - 500M USD

500M - 1B USD

3B - 10B USD

30B + USD

10B - 30B USD

Gov't/PS/ED 5,000 - 50,000 Employees

CUSTOMER SERVICE & SUPPORT ASSOCIATE

Ease of use and sharing of files. Makes it simple for coworkers to work on a project together. 

iManage

Microsoft

OpenText

Docusign

DocuWare

Oracle

Other...

d.velop

Laserfiche

M-Files

EASY SOFTWARE AG

Revver

OpenText (Micro Focus)

Alfresco

Newgen

Xerox

Systemware

AISHU

AODocs

Perfect Memory

KnowledgeLake

Hewlett Packard Enterprise (HPE)

Solix Technologies

Comarch

Epicor

Objective

NetDocuments is a company that provides cloud-based enterprise content management, offering solutions for document and email management. The company caters to various organizations, from small to large, across different industries. Fundamental to NetDocuments is its focus on data security and digital asset protection, designed to meet the stringent compliance and security guidelines across industries. This enables organizations to securely store and co-operate on documents and emails.

The company integrates with Microsoft Office to allow smart editing, drafting, searching, and version control. It also offers features like extranets, secure links, and client portals, fostering collaboration while maintaining security. These services are delivered through a subscription-as-a-service (SaaS) model, ensuring day-to-day adherence to stringent requirements. The company also places importance on providing technical support and fostering communities for knowledge and best practice sharing.

NetDocuments is enterprise content management in the cloud. Small to large organizations, including many of the Am Law 100 firms, rely on NetDocuments‚Äô modern, secure solution for intelligent and confidential document and email management. With decades of document management experience, NetDocuments continually enhances the application, providing customer firms the most innovative solution for document and email management available in the market today. By eliminating on-premises or hosted system hardware and moving into the security of the cloud, the IT burden is dramatically decreased, reducing the cost and complexity of the DMS.

No other cloud-based document management solution is more secure than NetDocuments. Data security and strict digital asset protection are key differentiators of the service that allow law firms and other industries with strict compliance and security guidelines to confidently store and collaborate on their documents and email. Additionally, our powerful integrations with Microsoft Office allow for smart editing, drafting, searching, and version control. Extranets, secure links, and client portals provide collaboration and security to outside parties who need real time access to their documents.

The pillars of our service include mobility, secure collaboration, disaster recovery, and compliance, and our SaaS (subscription-as-a-service) model requires us to proactively engage with our customers, ensuring we are meeting stringent requirements on a day-to-day basis. This includes managing a robust network for technical support and communities to share knowledge and insight regarding best practices.

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Do Not Buy This Product!!!

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