The ease of use is excellent. Flight planning can be a little tricky, but the ease of rendering once the flight is over is seamless. With everything being cloud based, we just send the data and forget it. The ease of importing everything into ArcGIS Online for internal review and customer delivery is also a huge feature.
November 17, 2025
One of the biggest issues is stability. ArcGIS can occasionally crash, particularly when working with large datasets or complex drone projects, which disrupts workflows. The update and installation process is also frustrating in an enterprise environment. Updates require administrator privileges, making it cumbersome in large organisations where we depend on central IT teams for installations and updates. Another major drawback is poor integration with Microsoft OneDrive
February 24, 2026