Overall experience with
How helpful reviews are selected
Favorable Review
Product: Arctera Enterprise Vault
Delays in Customer Service Dampen Experiences with Product
Critical Review
Product: Arctera Enterprise Vault
Mixed Experiences with Enterprise Solution's Support and Features
Likes and dislikes about
likes
Speed of performance is really good.
August 16, 2024
dislikes
Features such as folder sync do not work consistently. Our customer rep is very friendly, but does not offer much support or help with the product. The company appears to be going through a big reorg and I'm not confident that they understand their roadmap for the future.
December 19, 2024
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