Mekari Reviews, Ratings & Features 2026 | Gartner Peer Insights

Electronic signatures are a digital representation of an individual’s agreement that is intended to be the equivalent of a “wet” signature. Electronic signatures encompass a set of methods that can be applied to a digital document to capture intent to sign, and consent to sign electronically. They do this by electronically gathering metadata related to all signing events, and creating an audit trail that is cryptographically sealed to ensure document authenticity, nonrepudiation and integrity of the electronically signed document. This audit trail may also contain various supporting evidence of the individuals signing the document, such as names, email addresses, identity proofing and authentication steps. Evidence details may vary with each product, but the audit trail provides evidence to support the legal value of the document.
A digital signature (as it relates to document signing) is a type of electronic signature that, in addition to the requirements of an electronic signature, also requires that each signer sign the document with a digital certificate that is explicitly issued to them.

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Electronic Signature

Mekari Sign

Mekari

Manager, Human Resources

Mekari Sign has significantly improved how we manage employee documents across thousands of employees and multiple branches. The platform helps us handle PKWT contracts, mutation letters, promotions, NDAs, and vendor documents more efficiently while maintaining secure digital archives.

<50M USD

50M - 250M USD

250M - 500M USD

500M - 1B USD

1B - 3B USD

3B - 10B USD

Gov't/PS/ED <5,000 Employees

Data Analyst

I am dissatisfied with the esign product, as it often errors and is unable to load. Mekari should learn better as their business revolves heavily around high-level management and sensitive documents. Often errors and user/signer friction are simply unacceptable and inappropriate for any client. Dedicated customer service also not that helpful and slow in error resolution.

VP, Finance

As a manufacturing company with multiple divisions such as HR, Legal, Finance, Sales, Marketing, and Purchasing, we use the digital signature platform for both internal approvals and external documents with vendors and distributors, and it has made the process much faster and more controlled.

Other...

Docusign

Adobe

Nitro

ZapSign

Dropbox

Zoho

Signeasy

AnyDesk

RealVNC

Mekari is a software (SaaS) company that supports business and professional growth through digital transformation. With an integrated ecosystem of solutions for Human Resources, Finance, Accounting, Supply Chain, CRM, Customer Support, Tax, Digital Signature, and other business processes, Mekari has been trusted by over 35,000 companies in the region. We provide customizable systems to optimize smart operations, enhance efficiency, and faster decision-making, and drive sustainable growth.

Mekari is #1 Software-as-a-Service (SaaS) company in Indonesia with the mission to empower the progress of businesses and professionals across various industries. Our innovative cloud-based technology solution in HR (Mekari Talenta), Accounting (Mekari Jurnal), Sales (Mekari Qontak), Tax (Mekari Klikpajak), Electronic Signature (Mekari Sign), and Benefits (Mekari Flex) have been used by thousands of businesses in Indonesia.

To reach millions, we need more people like you ‚Äîthose who are eager to innovate, lead, and win together with us.

Mekari is a growth catalyst for professionals and businesses in Indonesia and South East Asia Region. Through its SaaS, financial, and professional services, Mekari has been empowering digital transformation for over 35,000+ micro, small, medium, and large, enterprise companies and 600,000+ users through automation that efficiently the business processes in various industries.

Reviews

Ratings Overview

Overall experience with

Favorable Review

User-Friendly Digital Platform Enhances Document Speed but Faces Downtime Challenges

Critical Review

Frequent Loading Errors and Unresolved Issues Frustrate Esign Platform Experience

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