"Great marketing solution with very good service and supoort"

Submitted

4.0
4.0
Overall User Rating

Product(s): ELAINE Technology

Overall Comment:"One of the best e-mail marketing automation solutioan beside the big players like Saleforce, Adobe or Braze."

Lessons Learned

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What do you like most about the product or service?

It was so easy to build e-mails and the service of artegic ist professional, personal and really quick.

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What do you dislike most about the product or service?

It was not so easy to integrate further message channels

Evaluation & Contracting

4.0
Description

Why did you purchase this product or service?

  • Improve customer relations/service
  • Drive revenue growth
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What were the key factors that drove your decision?

  • Pre-existing relationships
  • Strong services expertise
  • Product roadmap and future vision
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Which other vendors did you consider in your evaluation?

  • SAP
  • Salesforce

Integration & Deployment

4.0

Service & Support

5.0

Product Capabilities

3.0

Additional Context

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Deployment architecture

Cloud (SaaS or PaaS or IaaS)
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In which country(s) did your deployment take place?

Germany