Overall experience with
How helpful reviews are selected
Favorable Review
User-Friendly Experience with Room for Growth
Critical Review
Autosave Issues Affect Overall Product Experience
Likes and dislikes about
likes
I love that MoEngage does a lot but it isn't overwhelming. As a user of about 3 years, I feel like I am consistently learning but never stressed by the amount of learning I have to do. Everything I learn makes me better, but the platform itself is very user-friendly. I was able to pick up and use it from day 1, but I have also grown in how I have been using it over time.
February 23, 2026
dislikes
Autosave function malfunctioning, inability to customize mobile layout of emails (don't like how things stack instead of layout side by side, and wish we could imbed surveys right into the emails instead of linking out to google forms.
February 19, 2026
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