Darktrace Reviews, Ratings & Features 2026 | Gartner Peer Insights

Gartner defines an email security solution as a product that secures email infrastructure. Its primary purpose is to protect against malicious messages (phishing, social engineering, malware) or unsolicited messages (spam, marketing). Other functions include email data protection; domain-based message authentication, reporting and conformance (DMARC); investigation; and remediation through a dedicated console. Email security solutions may also support nonemail collaboration tools, such as those for document management and instant messaging. Email security tools protect an organization’s email from spam, phishing, malware attacks, account takeover and data loss. They may provide capabilities for data loss prevention, encryption, domain authentication and security education, as well as advanced protections against business email compromise. Email security platforms give cybersecurity teams visibility into email-related security incidents, support investigation and automated remediation, and enable management of both inbound and outbound email delivery. Email security solutions often integrate with other network, identity and endpoint security controls, and may also support collaboration tools and email relay capabilities.

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Email Security

Darktrace / EMAIL

Darktrace

CHIEF INFORMATION OFFICER

We have been using Darktrace for network protection and also OT protection for several years and see that it works. Many security systems may work, but with Darktrace you see how it interprets behaviour and activities. This ranges from user behaviour, commands in OT up to systems accessing others. It may act sometimes quicker than you expect but at the end of the day it was always an unusual behaviour it prevented - even an admin started it ;-). We trust in the system and it allows us to sleep better as we know that there is "one" on patrol in the network. Email also provides a very powerful extension of our email secruity concept. We tested several systems and it was able to identify always a little better than other solutsion.

<50M USD

50M - 250M USD

250M - 500M USD

500M - 1B USD

1B - 3B USD

Gov't/PS/ED <5,000 Employees

3B - 10B USD

10B - 30B USD

30B + USD

Gov't/PS/ED 5,000 - 50,000 Employees

Network and Server Administrator

The organization had a Darktrace demo a year before I joined, in which the appliance learned about the environment. Initial experience with support was excellent as Darktrace Sales Team were keen to close deal. The actual technology has brought fantastic value in terms of insight and protection of logical network and mail. However, overall technical support has waned since we have had the service.

IT Manager

We have been using Darktrace for just about 2 months now, the platform has been brilliant so far and it was picking up things that our old provider was missing. We have a team of people from Darktrace that are helping us with training, issues and questions and so far they have been able to resolve everything. Our users haven't complained about the new service and it's now protecting the company more with the identity module and the dmarc module as well which all tie in together to fully protect the company.
The platform itself is brilliant and so easy to use, the mobile app is one of the features that made us go with Darktrace as you can remediate issues straight away if needed as the AI will automatically block or lock users out if it thinks their account is doing something it doesn't usually do etc. 

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LibraCyber

IRONSCALES

FireEye (The Email Laundry)

Proofpoint (Hornetsecurity Group)

TitanHQ

Broadcom (Symantec)

Cofense

Check Point Software Technologies (Avanan)

Trellix

Darktrace is a Cambridge, UK-based firm concentrating on the mitigation of cyber disruptions globally. The company employs a unique AI technology used by thousands of businesses globally to counteract, identify, react to, and recover from cyber-attacks. With a team of over 2200 people spread over 30 global offices, Darktrace is dedicated to containing the global impacts of cyber threats.

Darktrace's mission is to free the world from cyber disruption. Its AI technology is relied on by around 8,800 customers worldwide to prevent, detect, respond, and heal from cyber-attacks. 

Headquartered in Cambridge, UK, the company has over 2,200 employees and over 30 offices worldwide. Darktrace was named one of TIME magazine‚Äôs ‚ÄòMost Influential Companies‚Äô for 2021.

Reviews

Ratings Overview

Overall experience with

Favorable Review

Easy-To-Use Platform Offers Robust Protection

Critical Review

Harnessing Darktrace's Power: Unmasking the Strengths and Weaknesses

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