Blink Business Reviews, Ratings & Features 2026 | Gartner Peer Insights

The ECA market consists of vendors offering a discrete application, well-defined module, or cohesive set of capabilities that enables people in “communicator” roles to plan, create, coordinate, and distribute internal communications across the workforce or to specific audiences. ECAs include analytics that measure interactions and effectiveness of communications across content, channels, devices, campaigns and feedback loops to assess business and employee value.

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Find the top Employee Communications Applications with Gartner. Compare and filter by verified product reviews and choose the software that’s right for your organization.

Employee Communications Applications (Transitioning to Intranet Packaged Solutions and Frontline Worker Communication Applications)

Blink

Blink Business Technologies

Director Of Communications

We like Blink because it combines announcements, surveys, and resources in one platform which makes it easier to communicate with our staff and board.

50M - 250M USD

<50M USD

500M - 1B USD

250M - 500M USD

1B - 3B USD

3B - 10B USD

Gov't/PS/ED <5,000 Employees

Graduate Management Trainee

Good experience could do with a few upgrades. It is good for a company to have relevant documents and broadcasts distributed among a large number of people.

Communications Manager

Great partnership in helping us design and build out the tool to meet our organizational needs. The tool itself is solving a major communication gap and has the ability to grow and scale with my company. The Blink team is also committed to enhancing the tool and releasing new features often to keep the product relevant and useful. 

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NewZapp

Blink is an employee experience platform that connects your people, systems, and culture in one super-app. It bridges the digital divide between deskless and desk-based workers, supercharging employee communication and engagement.

Blink is the world‚Äôs best app for frontline workers, with a mission to revolutionize life for the frontline so they can revolutionize the organizations they work for.  

Blink is used by over 200,000 frontline workers at industry-leading companies including Stagecoach, Elara Caring and Domino‚Äôs. Each user opens the app an average of seven times a day, helping lower frontline attrition by up to 25%. 

Founded in 2015 and with offices in London, Boston and Sydney, Blink is a Leader in the G2 Grid¬Æ for Best Employee Engagement Software and named in the 2022 Deloitte Technology Fast 50. 

Blink is an application primarily developed for the frontline workers. Established in 2015, the application's main objective is to change the way frontline workers operate within their respective organizations. By providing this tool designed for frontline workers, the company aims to promote better workflow and decrease frontline worker attrition rates. The software has gained acceptance across the globe and is being used widely in many organizations. The company has offices across the globe in London, Boston, and Sydney. It is recognized in the G2 Grid for Employee Engagement Software.

Reviews

Ratings Overview

Overall experience with

Favorable Review

Smooth branding deployment and easy workflows enhance admin and user experience

Critical Review

Exploring the User Experience: The Strong Points and Areas for Improvement

Likes and dislikes about

likes

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