Cerkl Reviews, Ratings & Features 2026 | Gartner Peer Insights

The ECA market consists of vendors offering a discrete application, well-defined module, or cohesive set of capabilities that enables people in “communicator” roles to plan, create, coordinate, and distribute internal communications across the workforce or to specific audiences. ECAs include analytics that measure interactions and effectiveness of communications across content, channels, devices, campaigns and feedback loops to assess business and employee value.

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Employee Communications Applications (Transitioning to Intranet Packaged Solutions and Frontline Worker Communication Applications)

Cerkl Broadcast

Cerkl

Marketing Associate

It gets the job done on a basic level but is at most an average email/communications platform. 

250M - 500M USD

3B - 10B USD

<50M USD

50M - 250M USD

1B - 3B USD

10B - 30B USD

30B + USD

Gov't/PS/ED <5,000 Employees

Global Change Manager

Cerkl is a one stop solution for internal communication campaigns as it supports personalized delivery of campaigns to multiple employees and to gauge engagement levels. Return on investment measurement is detailed enough to provide the impact of efforts and tangible outcomes. The user interface can be improved as it is a bit non-intuitive and there are limited customization options available in email campaigns.

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Firstup

Cerkl Broadcast engages primarily in developing a comprehensive employee communication suite. The core problem this company addresses is the fragmentation of employee communications across varied channels. Its main solution, the Broadcast suite, rectifies this by unifying these multiple channels—ranging from email and SharePoint, to Teams and its proprietary Broadcast mobile app—into a cohesive cross-channel experience. This ensures employees can access targeted communications seamlessly via their platform of choice. Furthermore, the suite provides cross-channel analytics, assisting in the tracking and monitoring of organizational communication goals. It also offers features aimed at enhancing employee satisfaction and streamlining operational processes.

Cerkl Broadcast is the premier, forward-thinking employee communications suite. 
Unlike existing email-only or platform-centric mobile solutions, Broadcast unites your existing employee comms channels to deliver a modern employee experience. 
Employees can receive targeted comms to their email, SharePoint, Teams, Broadcast mobile app, and more. 
Broadcast’s cross-channel experience encourages employees to consume content on their preferred platform. 
Share real-time, cross-channel analytics with your team and leadership to track your organizational comms goals. 
Broadcast features that will make your employees happier, streamline processes, and help you reach rockstar status.


Reviews

Ratings Overview

Overall experience with

Favorable Review

Cerkl Enables Targeted Internal Communications But Lacks Intuitive Editing Features

Critical Review

Basic Communication Functions Met Despite Formatting and Customization Restrictions

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