Overall experience with
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Favorable Review
Product: PoliteMail
Excellent product for enabling branding, tracking, and engagement in corporate email
Likes and dislikes about
likes
Once you add the brand information - it's incredibly easy to add branded elements to an email; we also like the campaigns that allow us to measure types of emails (e.g., HR vs. Ops), and the measurement helps us identify teams that could use a little bit of a push to engage more with our updates.
August 20, 2024
dislikes
My biggest issue is the way the emails are set up. Since they are in a table format, any wrong click can accidentally drag a row or column out of place. Since I am on a Mac, I have to use the online version of PoliteMail. The interface of the online version does not have a way to be full screen (or even half screen). It's hard to work in such a small area. I dislike the save function. I wish it would automatically save as you worked instead of having to save a new version every single time. Overall, the interface is not user friendly and 9 times out of 10, I have to contact our rep for help when something inevitably doesn't work.
October 9, 2024
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