UKG Reviews, Ratings & Features 2026 | Gartner Peer Insights

Gartner defines employee performance management (PM) systems as applications used to establish, manage and evaluate progress toward employee performance expectations. These features include support for goal setting and cascade, competency models, ongoing bidirectional feedback, performance evaluation, and performance calibration.

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Employee Performance Management Systems

UKG Pro

Human Resources

We have been using UKG PRO as our sole employee performance management software in our organisation to date. The product has enabled us to improve compensation planning and forecasting. Performance management processes and payroll administration have been made seamless through the implementation of the product. Ease of customization and availability of quality vendor amd customer support services ensures effectiveness of the product. The product integrates well with our other systems and fully automates HR management processes.

50M - 250M USD

250M - 500M USD

<50M USD

500M - 1B USD

DIRECTOR

Has been a learning experience. Some parts are easy to use and some would be easier if there were more detailed job aides provided. 

Customer Service & Support Associate

UKG Pro is a reliable platform. The interface is user-friendly and makes tracking payroll, time off, reviews and other employee information easier to navigate and straightforward. 

Other...

Rippling

Workline

Betterworks

UKG is a company that focuses on people, highlighting the significance of workplace culture and belonging. It collaborates with customers to show the benefits of investing in their workforces. As a provider of HCM cloud services, UKG applies a Partner for Life approach to their HR, payroll, and workforce management solutions. This approach supports more than 80,000 customers globally, enabling these organizations to anticipate and adapt to the needs of their employees beyond work-related matters.

At UKG, our purpose is people.‚ÄØAs strong believers in the power of culture and belonging as the secret to success, we champion great workplaces‚ÄØand build lifelong partnerships with our customers to show‚ÄØwhat‚Äôs possible when businesses invest in their people. One of the world‚Äôs leading HCM cloud companies today, UKG and our‚ÄØLife-work Technology approach to HR, payroll, and workforce management solutions for all people helps‚ÄØ 80,000 organizations around the globe and across every‚ÄØindustry anticipate and adapt to their employees‚Äô needs beyond just work. To learn more, visit‚ÄØukg.com. 

UKG Social Media Guidelines available at https://www.ukg.com/ukg-social-media-guidelines.

UKG is a company that fundamentally focuses on people, emphasizing the importance of workplace culture and belonging as key to success. The company builds ongoing collaborations with its clients to demonstrate the potential of investing in their workforce. As a prominent provider of HCM cloud services, UKG utilizes a Life-work Technology approach to HR, payroll, and workforce management solutions. This methodology meets the demands of all individuals and aids over 80,000 organizations worldwide across each sector. In doing so, UKG enables these establishments to anticipate and adapt to the needs of their employees beyond strictly work-related concerns.

Reviews

Ratings Overview

Overall experience with

Favorable Review

UKG Pro Centralizes Payroll and Scheduling but Some Menus Are Difficult to Locate

Critical Review

Exploring Software: User-friendly but with Hitches

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