Jamf Reviews, Ratings & Features 2026 | Gartner Peer Insights

Gartner defines an endpoint management tool as a platform or tool that provides configuration management, patching and deployment of operating systems and applications for computers or mobile devices. Endpoint management tools are used to provide management capabilities for endpoint devices of various operating systems. These tools help maintain cybersecurity hygiene and enable end-user computing operations and automation by facilitating operating system and application deployment, patching and configuration management.

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Endpoint Management Tools

Jamf

Engineer

Jamf Pro has been a reliable cornerstone of our Apple device management strategy. The platform handles everything from zero-touch deployment via ABM and Jamf Setup Manager to policy enforcement and inventory at scale. The integration with Microsoft Entra ID via OIDC through account.jamf.com has been particularly valuable for SSO across multiple Jamf Pro instances without requiring separate app registrations. Overall, the platform does what it needs to. When it works, it's largely invisible, which is exactly what you want from MDM.

Gov't/PS/ED <5,000 Employees

<50M USD

50M - 250M USD

Gov't/PS/ED 5,000 - 50,000 Employees

500M - 1B USD

250M - 500M USD

1B - 3B USD

3B - 10B USD

30B + USD

10B - 30B USD

Gov't/PS/ED 50,000 + Employees

IT ADMINISTRATOR

Compared to other tools, JAMF is losing in UI but also in the way their support is not able to help with some simple requests, broken features.

IT Manager

Jamf Pro offers a wide variety of options for Mac, iOS, and tvOS devices through their MDM. The product evolves with the changes in the industry and is always looking to improve the customer experience while maintaining Zero-Day support when there is a new update. Whether implementing a zero-touch deployment, pushing out printers, or thwarting students from installing games on their devices, Jamf has what we need to keep our very small tech department afloat. While we use it in a very limited way (hence all of the N/A responses since I cannot speak to those from experience), it gets the job done!

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Jamf is a company that specializes in managing and securing Apple at work. Known as a standard in its field, the company caters to businesses, education institutions, and government organizations. The firm achieves this through its software and with the assistance of Jamf Nation, which comprises over 100,000 members and is the world's most extensive community of Apple IT administrators. As of now, Jamf's services have been entrusted with over 31.3 million Apple devices by around 73,500 global customers. The company continues to expand in international markets.

Jamf, the standard in managing and securing Apple at work, extends the legendary Apple experience people love to businesses, schools and government organizations through its software and the 100,000 members of Jamf Nation, the largest community of Apple IT admins in the world. Today, 73,500 global customers entrust Jamf with more than 31.3 million Apple devices.
 
We are growing and actively building our team across the globe. Visit the Careers section of our LinkedIn page to learn more about our open positions.

Reviews

Ratings Overview

Overall experience with

Favorable Review

Jamf Pro Easts Device Management, Customer Community is An Unhidden Gem

Critical Review

JAMF Underperforms in User Interface and Customer Support

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