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Critical Review
Product: Microsoft Intune
Intune Eases Device Management But Transition From AD Presents Challenges And Costs
Likes and dislikes about
likes
Native Entra ID integration: Compliance policies and conditional access are tied directly into identity, so a non-compliant device can be blocked from company resources automatically. MDM flexibility: Being able to apply full device management to company owned hardware while application deployment can also be automated. App-level management for BYOD phones lets us protect corporate data without over managing personal devices. Cross platform support: Coverage across windows, ios and andriod meant we didnt need a second tool for mobile specific management. For a small IT team supporting 90 plus staff spread across four locations, the ability to manage identity and devices across four locations from one place instead of separate MDM tools was the main efficiency and cost effectiveness win, also been that it is cloud hosted you could manage the devices from anywhere.
July 20, 2026
dislikes
Transitioning from an AD managed environment, there are a number of incongruencies to work through to have the same policies and capabilities, a number of which now require paid licensing for features taken for granted in a purely AD environment. Many features, such as the ability to push scripts, have multiple ways to go about implementing them, usually with one or two included in the base package. If you're clever about it, there are usually ways to work around these limitations, but in a cost-challenged environment, Intune may not be the best option. The actual web interface is often slow, the placement of settings and views changes or has multiple ways to get to them, and it often just feels clunky to use. Pushing settings or apps to devices can also be inconsistent, with it sometimes taking hours or failing with little details to go off of for troubleshooting.
March 6, 2026
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