Broadcom Reviews, Ratings & Features 2026 | Gartner Peer Insights

Gartner defines an endpoint protection platform (EPP) as security software designed to protect managed endpoints — including desktop PCs, laptop PCs, virtual desktops, mobile devices and, in some cases, servers — against known and unknown malicious attacks. EPPs provide capabilities for security teams to investigate and remediate incidents that evade prevention controls. EPP products are delivered as software agents, deployed to endpoints, and connected to centralized security analytics and management consoles. EPPs provide a defensive security control to protect end-user endpoints against known and unknown malware infections and file-less attacks using a combination of security techniques (such as static and behavioral analysis) and attack surface reduction capabilities (such as device control, host firewall management and application control). EPP prevention and protection capabilities are deployed as a part of a defense-in-depth strategy to help reduce the endpoint attack surface and minimize the risk of compromise. EPP detection and response capabilities are used to uncover, investigate and respond to endpoint threats that evade security protection, often as a part of broader threat detection, investigation and response (TDIR) capable products.

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Find the top Endpoint Protection Platforms with Gartner. Compare and filter by verified product reviews and choose the software that’s right for your organization.

Endpoint Protection Platforms (Transitioning to Endpoint Protection)

Symantec Endpoint Security Complete

Carbon Black EDR

Carbon Black Cloud

Symantec Drive Encryption (Legacy)

SEE Removable Storage Edition (Legacy)

Symantec File Share Encryption (Legacy)

Symantec Information Centric Encryption (Legacy)

Broadcom

Manager, Customer Service and Support

We have been using Symantec Endpoint Security Complete for endpoint protection, threat prevention, and basic EDR related monitoring in our environment. The product provides good visibility into endpoint threats & helps in managing security policies centrally through the cloud console. Overall, the product works well for endpoint security operations, but administrators need a proper understanding of policies and exclusions for smooth management.

50M - 250M USD

<50M USD

500M - 1B USD

1B - 3B USD

250M - 500M USD

3B - 10B USD

Gov't/PS/ED <5,000 Employees

10B - 30B USD

30B + USD

Gov't/PS/ED 5,000 - 50,000 Employees

Gov't/PS/ED 50,000 + Employees

Engineering Manager

First of all, Id like to mention that the product Im referring to is VMware Carbon Black App Control, which was not listed among the products to evaluate. For that reason, I selected Carbon Black Cloud, although my feedback specifically refers to App Control.

In our organization, we have around 9,000 endpoints, including 1,500 servers. Weve been using App Control since when it was called Parity. Frankly, over time the product has deteriorated. Although new functionalities have been added, its overall operation has become less efficient.

For example, it was not possible to create a custom exclusion rule containing a path that already existed in another exclusion rule; the system would notify you of the duplication. Now it allows it, which has caused inconsistencies, since multiple people manage the tool.

File and process scanning has become extremely intrusive, significantly slowing down our systems. We constantly receive reports about the high resource consumption of App Control, and even after creating performance optimization rules, the usage remains high.

Previously, the product used to check file reputation through VirusTotal; now it uses other engines that are less effective, and the operation of Bit9 has become highly manual. In addition, many exclusions no longer work to prevent blockages  users report that Windows applications are being blocked even though weve created trusted path rules and other kernel-level exceptions.

Regarding technical support, honestly, its the worst Ive seen since ever. It has become a real headache  we often prefer to live with the problem rather than open a ticket, because we already know they wont solve it. They just make us waste time asking for agent and console versions, requesting logs and event captures for analysis, and then take days before saying they need more time to replicate the issue in their lab. They keep dragging the cases until we give up. In the end, they suggest basic steps already documented in their manuals, but they dont actually fix anything.

There used to be a support team that truly solved issues and even spoke Spanish  thats no longer the case.

Honestly, we continue using the product only because the alternative would mean migrating to the cloud (which we cannot do due to legal requirements) and because we have a long-term contract with the vendor.

The tool used to be great, but it has significantly declined, and now we handle it very carefully to avoid breaking it.

I truly hope you can assign a technical support representative who speaks Spanish and can help us resolve all our issues.

IT Security & Risk Management Associate

Overall, our experience with SESC has been positive. The platform provides strong endpoint protection, centralized policy management, and useful detection and response capabilities. Areas that could be improved include their firewall module. We experienced a log ingestion/reporting inconsistency caused by an agent-side defect. In certain noisy traffic events, the agent logged the firewall rule and location at the time of upload instead of preserving the correct policy and location at the time of detectio.n

McAfee

Microsoft

TrendAI

Kaspersky

CrowdStrike

Sophos

Malwarebytes

Bitdefender

ESET

Cisco Systems

BlackBerry Cylance

FireEye

Palo Alto Networks

SentinelOne

Broadcom (Symantec)

Fortinet

Check Point Software Technologies

Other...

VMware (Carbon Black)

WithSecure

Panda Security

LevelBlue (Cybereason)

OpenText (Webroot)

Xcitium

VIPRE Security Group

Endgame

BlackBerry

Trellix

Tanium

Broadcom Inc. is a global entity focusing on the design, development, and supply of semiconductor and infrastructure software solutions. Through these operations, the firm addresses the primary issue of providing efficient top-notch technology-based solutions.

Broadcom Inc. (NASDAQ: AVGO) is a global technology leader that designs,
develops and supplies semiconductor and infrastructure software solutions.

Reviews

Ratings Overview

Overall experience with

Favorable Review

Strong endpoint protection with centralized management, but firewall needs work

Critical Review

Declining Support Quality Leads to Frustration With VMware Carbon Black App Control

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