Palo Alto Networks Reviews, Ratings & Features 2026 | Gartner Peer Insights

Gartner defines an endpoint protection platform (EPP) as security software designed to protect managed endpoints — including desktop PCs, laptop PCs, virtual desktops, mobile devices and, in some cases, servers — against known and unknown malicious attacks. EPPs provide capabilities for security teams to investigate and remediate incidents that evade prevention controls. EPP products are delivered as software agents, deployed to endpoints, and connected to centralized security analytics and management consoles. EPPs provide a defensive security control to protect end-user endpoints against known and unknown malware infections and file-less attacks using a combination of security techniques (such as static and behavioral analysis) and attack surface reduction capabilities (such as device control, host firewall management and application control). EPP prevention and protection capabilities are deployed as a part of a defense-in-depth strategy to help reduce the endpoint attack surface and minimize the risk of compromise. EPP detection and response capabilities are used to uncover, investigate and respond to endpoint threats that evade security protection, often as a part of broader threat detection, investigation and response (TDIR) capable products.

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Endpoint Protection Platforms (Transitioning to Endpoint Protection)

Cortex XDR

Palo Alto Networks

Security Engineer

Clear leader in EDR solutions on the market currently from what we have evaluated, noise-ratio on false positives are fairly low. Fairly straightforward integration with our SIEM solution. Only noticeable issue is the seldom performance issues caused by the agents themselves, however these  are not frequent.

50M - 250M USD

250M - 500M USD

<50M USD

1B - 3B USD

500M - 1B USD

Gov't/PS/ED <5,000 Employees

10B - 30B USD

3B - 10B USD

Gov't/PS/ED 5,000 - 50,000 Employees

30B + USD

Manager, IT Security and Risk Management

We implemented Cortex XDR when it was still called Traps. Palo Alto acquired the product and we initially struggled with engineering resources trying get the toolset to meet our EDR needs. After more than a year of back and forth and multiple escalations, we were in a decent spot. The product works as intended and provided us insights into the endpoints that we previously did not have with traditional AV. The biggest issue with Palo is price point. While the initial 3-year contract had a great rate, the renewal charges were increased by 225%. They assumed all customers will just eat those large costs since they are so intertwined in the environment.

Manager Of It Services

Palo Alto Cortex XDR is an AI-driven platform praised by users for providing comprehensive, multi-layered visibility that significantly reduces mean time to detect and mean time to respond to threats. This solution provides clear visibility into attacks by combining data from endpoints, networks, and cloud solutions into a single dashboard. It provides strong protection with powerful antivirus, anti-malware and behavior-based detection which helps to enhance efficiency of security team members along with security posture of organization. 

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Palo Alto Networks is a global cybersecurity organization shaping the future of cloud-centric technology. The main business objective is to provide effective cybersecurity solutions, maintaining and valuing the digital way of life. It addresses the significant issue of maintaining digital security in an increasingly online-centric world. The company utilizes innovative approaches leveraging advancements in artificial intelligence, analytics, automation, and orchestration. Offering an integrated platform and bolstering a burgeoning ecosystem of collaborators, it assures protection across various platforms including clouds, networks, and mobile devices. The organization envisions a progressively safe and secure digital world each day.

Palo Alto Networks, the global cybersecurity leader, is shaping the cloud-centric future with technology that is transforming the way people and organizations operate. Our mission is to be the cybersecurity partner of choice, protecting our digital way of life. We help address the world's greatest security challenges with continuous innovation that seizes the latest breakthroughs in artificial intelligence, analytics, automation, and orchestration. By delivering an integrated platform and empowering a growing ecosystem of partners, we are at the forefront of protecting tens of thousands of organizations across clouds, networks, and mobile devices. Our vision is a world where each day is safer and more secure than the one before. For more information, visit www.paloaltonetworks.com.

Reviews

Ratings Overview

Overall experience with

Favorable Review

Real-Time Identity Attack Detection With Hybrid Environment and Behavioral Analysis

Critical Review

Palo Alto Cortex XDR - While A Great Product, Be Extremely Wary of Price Increased

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