This service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.
Gartner defines an enterprise AI assistant (EAIA) as an AI-first application, powered by one or more GenAI models. EAIAs are designed to augment human capabilities and support human-led actions by offering agentic RAG search, agentic tools and enterprise-grade security. The EAIA is becoming an essential “front door” application for employees to routinely use GenAI to streamline content creation, research, analysis and collaboration, and to access AI agents.
Slack is a software designed for team communication and collaboration, enabling users to organize conversations into channels based on projects, topics, or departments. The software provides tools for messaging, file sharing, and integrating various external apps, assisting in streamlining workflows and centralizing information. Slack offers search functionalities for messages and files, and supports notifications to keep users updated on relevant activities. Its features are intended to address business challenges related to fragmented communication, improving coordination and project management in organizations by consolidating communication within a secure, accessible platform.
Glean is a software designed to enable efficient workplace search and information discovery by integrating with various business applications. The software leverages artificial intelligence to process and organize data from sources such as email, documents, and knowledge bases, supporting users in finding relevant information quickly. Features include unified search across connected tools, contextual results, access controls, and workflow support for knowledge management. Glean addresses the challenge organizations face in locating and retrieving distributed data, promoting productivity by simplifying access to necessary resources while maintaining security and compliance.
Zoom AI Companion is made up of agents, skills, and models that is designed to deliver high-quality results, at no additional cost to help you get more done, do your best work, and strengthen relationships. Make more time for the truly impactful work with AI Companion in Zoom's AI-first work platform.
ChatGPT is a software developed to generate human-like text based on user prompts. It utilizes large language models for natural language processing, enabling functionalities such as text completion, question answering, summarization, and conversation. The software adapts to a wide range of topics and contexts, supporting tasks including drafting emails, generating ideas, tutoring on academic subjects, and creating code snippets. ChatGPT addresses the business problem of automating written communications and information retrieval by providing an interface that interprets and responds to natural language queries. The software is designed to integrate with various applications across industries to streamline workflows, improve productivity, and enhance customer engagement through conversational AI.
Joule is a software developed by SAP that serves as a generative AI copilot integrated within SAP applications and business processes. The software is designed to facilitate users in generating insights, recommendations, and process automation by leveraging conversational and contextual AI. Joule enables interaction with enterprise data, supporting tasks such as report creation, workflow optimization, and information retrieval. By integrating with existing SAP solutions, the software addresses business challenges related to decision-making efficiency, data accessibility, and operational productivity across various departments. Joule aims to streamline enterprise workflows through natural language interfaces, reducing manual effort and supporting data-driven business outcomes.
Microsoft 365 Copilot is a software that integrates with Microsoft 365 applications to assist users in generating content, automating repetitive tasks, and enhancing productivity through advanced artificial intelligence capabilities. The software provides features such as drafting documents, summarizing emails, analyzing data, and facilitating meeting preparation by leveraging information from within the organization’s documents and communications. It is designed to support professionals by streamlining workflows, reducing manual effort, and improving the efficiency of daily business operations. Microsoft 365 Copilot addresses the need for intelligent assistance within office productivity tools by enabling users to complete tasks more efficiently and make informed decisions based on contextual information.
Notion is a software designed to support collaborative work and information management for individuals and teams. It integrates note-taking, knowledge base, task management, and database features within a customizable workspace. Users can create, organize, and share content through pages, templates, and databases, enabling the tracking of projects, documents, and goals in a centralized platform. The software is utilized to facilitate organization, streamline workflows, and improve productivity by allowing the aggregation and structuring of various types of information. It offers compatibility across devices and supports integration with several external tools to enhance coordination and communication in business environments.
Rovo is a software developed by Atlassian that serves as an artificial intelligence companion integrated with Atlassian’s suite of productivity tools. The software provides AI-powered search, knowledge retrieval, and workflow automation within collaborative environments, helping organizations streamline information access and enhance team productivity. Rovo supports integration with multiple Atlassian products and enables users to generate content, automate repetitive tasks, and extract insights from organizational data. The software addresses the challenge of efficiently finding and utilizing distributed knowledge across various tools and projects, aiming to improve decision-making and operational efficiency in business settings.
Claude is a software developed by Anthropic that functions as an AI-powered conversational assistant, designed to understand and generate natural language responses. The software facilitates tasks such as answering questions, offering writing assistance, supporting research, summarizing content, and enabling communication through text-based interactions. Claude is built to interpret complex queries, provide informative replies, and assist with structured information processing. The software supports integration with different platforms and workflows, enabling businesses to automate customer support, streamline knowledge management, and enhance productivity through AI-driven conversation. Claude aims to address the need for reliable and adaptable language processing in professional environments by focusing on task automation, efficient data handling, and improved user interaction.
ClickUp brings together 20+ work apps, data, and workflows into one Converged AI Workspace. It eliminates work sprawl to provide 100% context and a single place for humans and AI agents to collaborate. Trusted by more than 3 million teams worldwide, ClickUp is on a mission to maximize human productivity.
DingTalk is a software that enables businesses to facilitate internal communication, collaboration, and organizational management. The software provides features such as instant messaging, video conferencing, task and calendar management, document sharing, and workflow automation. It supports integration with third-party applications and offers tools for attendance tracking, approval processes, and employee administration. DingTalk aims to improve operational efficiency and streamline communication across distributed teams by consolidating various productivity and management functions into one platform. The software is designed for use across different device types to enable mobile and remote accessibility for colleagues and organizational members.
Gemini is a software developed by Google that leverages artificial intelligence to generate and understand natural language and code. The software is designed to assist users in a wide range of tasks, including content creation, information retrieval, and problem-solving across various domains. Gemini integrates advanced machine learning models to process inputs, provide relevant responses, and automate complex workflows, aiming to enhance productivity and facilitate decision-making for businesses and organizations. The software supports interaction through conversational interfaces and is utilized in applications such as writing assistance, code generation, and data analysis, addressing challenges related to efficiency and information management in digital environments.
Grok is a software developed by a technology provider that leverages artificial intelligence to interpret and analyze real-time public conversations on digital platforms. The software processes large volumes of text-based data to summarize discussions, identify trends, and facilitate information discovery through conversational queries. Grok integrates natural language processing to provide users with contextually relevant responses based on current and historic user-generated content. The software addresses the business challenge of extracting actionable insights from extensive online discussions, enabling efficient information retrieval and trend analysis for users seeking to understand public sentiment and topical dynamics.
Larksuite is a cloud-based collaboration software designed to streamline communication and productivity within organizations. The software integrates features such as instant messaging, video conferencing, document creation and sharing, and collaborative editing in real time. It enables teams to manage calendars, tasks, and workflows through centralized tools, allowing users to coordinate projects and share information efficiently. Larksuite supports file storage and search capabilities, as well as permissions management to control data access. The software addresses the business need for enhanced team collaboration, information sharing, and workflow integration in a digital workplace, reducing reliance on multiple platforms by offering a unified environment for workplace communication and management.
Le Chat is a software developed by Mistral, designed to facilitate interactions with large language models through a conversational interface. The software allows users to input queries and receive text-based responses generated by artificial intelligence models hosted by the provider. Le Chat supports multilingual communication, enabling discussions in several languages, and offers real-time responses to user inputs. The software is intended to streamline information retrieval, support brainstorming, and assist with text-based tasks in a collaborative setting. It aims to address the business problem of efficiently accessing, generating, and organizing information using AI-powered natural language processing.
Perplexity is a software that provides an artificial intelligence-powered search and information retrieval platform. The software enables users to input queries in natural language and receive synthesized responses that aggregate data from multiple sources. It features large language model integration, real-time web search capabilities, and citations to support transparency. Perplexity is designed to streamline research and discovery tasks by offering concise, contextualized answers and relevant source references. The software addresses the business problem of improving information accuracy and efficiency in knowledge management by reducing manual research and delivering targeted insights for decision-making processes.
Seeyon Chat is a software designed to facilitate instant messaging and collaboration within organizations. The software supports real-time communication through text messaging, voice calls, and file sharing, aiming to simplify internal exchanges and reduce reliance on traditional communication methods such as email. Seeyon Chat integrates with other office applications to streamline workflow management and document collaboration, allowing users to organize conversations by topics or projects. The software provides tools for contact organization, message search, and conversation history, offering convenient retrieval of information. Security measures such as user authentication and data encryption are implemented to protect internal communication. Seeyon Chat addresses challenges related to fragmented communication and enhances operational efficiency in daily business processes.
ServiceNow EmployeeWorks software streamlines employee workflows by providing a centralized platform for managing HR services, support cases, onboarding processes, and employee requests. The software enables organizations to automate routine tasks, organize information, and facilitate self-service options for employees. It integrates with core HR applications, supports personalized experiences, and helps address workplace issues efficiently. EmployeeWorks aims to improve operational productivity by connecting employees with resources and support while giving HR teams tools to track, resolve, and manage employee interactions across the organization.
Superhuman Go works across every tab and tool where work happens, offering proactive help and connecting to 100+ apps to deliver the right information at the right moment. With real-time suggestions, Go makes collaboration and delegation easy, orchestrating a team of AI agents that can work directly in users’ documents, draft in their voice, and handle repetitive tasks.
This service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.
