There are specific features that make my day-to-day modeling tasks easier. I can click on any object and immediately see every other diagram or system it connects to across the whole company. I don't have to install a desktop app because everything I need to build models is right in my browser. Collaborating with other architects is fairly straightforward since we all work out of the same repository in real-time.
May 8, 2026
The usability of the product is low and unintuitive The online documentation and guidelines around the use of the tool are not detailed enough or tailored to our requirements The vendor continues to make assumptions about our requirements and fails to listen to what we are asking them for assistance with. They don't have any clearly established adoption tools or mechanisms to help with this.
July 3, 2026