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Critical Review
Product: MaintainX
MaintainX Offers Intuitive Interface, But Software And Support Waits Raise Concerns
Likes and dislikes about
likes
I appreciate MaintainX for its capacity for customization. I can easily create or change work orders and procedures to meet the needs of the business. I really appreciate the fact that I can change how the procedure flows based on the technicians' answers. This gives consistent and repeatable direction to the technician. MaintainX brings new employees up to speed quickly. The ability to include pictures with fields bridges gaps in employee knowledge and makes the inspections more efficient without additional oversight.
March 26, 2026
dislikes
I dislike the mobile app. I feel like the PO section could be improved upon to allow for better functionality.
April 7, 2026
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