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OverviewReviewsLikes and Dislikes

Ratings Overview

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mail_outlineEmail Page
4.4
0 Reviews (All Time)

Rating Distribution

Distribution based on 0 ratings
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Customer Experience

Evaluation & Contracting
4.5
 
 
 
 
 
Integration & Deployment
4.5
 
 
 
 
 
Service & Support
4.6
 
 
 
 
 
Product Capabilities
4.4
 
 
 
 
 

Overall experience with

How helpful reviews are selected
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Favorable Review

4.0
July 6, 2026
Product: UpKeep Asset Operations Platform

Organized asset and work order records enhance visibility in complex manufacturing

Critical Review

3.0
June 29, 2026
Product: UpKeep Asset Operations Platform

Admin challenges and unresponsive support overshadow solution benefits

Likes and dislikes about

likes

1. Asset History and Equipment Traceability One of the features I use most often is the ability to review maintenance history for specific assets. When troubleshooting repetitive equipment failures, it is helpful to see previous work orders, inspection findings, replacement parts, and completed repairs associated with the same equipment. Having a centralized maintenance record improves visibility and reduces time spent searching for information. 2. Preventive Maintenance Management The preventive maintenance functionality helps keep recurring maintenance activities organized. Supervisors can monitor scheduled PMs, track overdue tasks, and verify completion status more easily than with manual tracking methods. This supports equipment reliability and encourages a more proactive maintenance strategy rather than a purely reactive approach. 3. Work Order Organization The work order process provides a structured way to manage maintenance requests. Instead of relying on emails, phone calls, or handwritten notes, maintenance activities can be documented, assigned, prioritized, and tracked through completion. This improves communication between operations, maintenance, and engineering teams. 4. Mobile Access for Field Personnel The mobile functionality has been useful for technicians working in production areas. Being able to review asset information, update work orders, and record findings without returning to a workstation improves efficiency and helps capture information closer to the time the work is actually performed.

July 6, 2026

dislikes

The way they implemented SSO is clunky and has actually been broken for me for months. Support never feels on top of issues.

June 29, 2026

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