Creatio Reviews, Ratings & Features 2026 | Gartner Peer Insights

Gartner defines enterprise low-code application platforms (LCAPs) as software platforms for the accelerated development and maintenance of applications, using model-driven development tools, generative AI and prebuilt component catalogs for the entire application’s technology stack. Enterprise LCAP features include support for the collaborative development of all application components; runtime environments for high performance, availability and scalability of applications; and application deployment and monitoring with detailed usage insights. Enterprise LCAP platforms feature governance controls and insights, self-service capabilities, APIs for integration with external DevOps tooling, success management with exhaustive technical documentation, training programs and a comprehensive global partner network. Enterprise LCAPs provide the foundation for developing a wide range of applications and application components with distributed data architectures, including complex multimodal front ends, business workflows, agentic AI and integration capabilities. The enterprise LCAP market is closely related to the citizen application development platform (CADP) market, as they both aim to address the use cases listed below. However, they are distinctively different in terms of the target audience and complexity of the applications built on the platform. provide the output in a JSON schema in which I want the response to be:

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Enterprise Low-Code Application Platforms (Transitioning to AI-Augmented Low-Code Application Platforms)

Creatio Studio

Creatio

Crm Team Leader

My overall experience with Creatio Studio has been very positive. The platform offers no-code and low-code workflows / capabilities which power the CRM automations. They can be set up with drag-and-drop elements, enabling rapid application deployment and seamless customization to meet the ever-evolving needs of our business.

<50M USD

50M - 250M USD

500M - 1B USD

1B - 3B USD

250M - 500M USD

3B - 10B USD

30B + USD

Gov't/PS/ED <5,000 Employees

10B - 30B USD

Gov't/PS/ED 5,000 - 50,000 Employees

LCNC Developer

positive experience - mainly learning, tool is flexible intuitive and have interesting features 

Developer

We use Creatio Studio to build hundreds of processes that drive our organization. Almost every department has some type of business process that works in the background to automate important tasks. You can also build web services within Studio if you want to build a custom integration with another vendor. We have also started to play with the machine learning models for lead scoring and account predictions. When someone comes to me and asks for something to be automated in Creatio, I've never said "no this can't be done" because you can build anything using Studio.

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ProcessMaker

Creatio is a global vendor of an agentic CRM & workflow platform with no-code and AI at its core. Millions of workflows run on Creatio daily, supporting thousands of clients in 100 countries. Genuine care for our clients and partners is at the heart of our DNA. 

Its offerings include Creatio Studio, a no-code agentic platform to build applications and AI agents with natural language and visual designers, and a CRM suite with embedded AI agents across Creatio Marketing, Sales, and Service. The company provides a Financial Services CRM platform, plus industry workflows across 19 verticals and a range of marketplace add-ons.

Creatio is headquartered in Boston, MA, with 850 employees in ten offices across 25 countries.

Creatio is a global vendor of a no-code platform to automate workflows and CRM with a maximum degree of freedom. Millions of workflows are launched on our platform daily in 100 countries by thousands of clients. Genuine care for our clients and partners is a defining part of Creatio DNA. 

Creatio offerings include a no-code platform (Studio Creatio), CRM applications (marketing, sales, and service), industry workflows for 20 verticals and marketplace add-ons. We help our customers digitize workflows, enhance customer and employee experiences, and boost the efficiency of commercial and operational teams. 

Creatio is recognized as a Leader and Strong Performer in multiple Gartner and Forrester reports. Creatio products receive raving end-user reviews on peer-to-peer portals.  

Our customers enjoy the freedom to own their automation. Freedom is provided through unlimited customization, the ability to build apps without a line of code, and a universe of ready-to-use templates and connectors. Our platform empowers knowledge workers to build applications with no-code while increasing organizational capacity.

We believe in genuine care. We build sincere relationships with our clients and partners by giving a hand first and then thinking about business, communicating transparently and openly, and listening, adjusting and bringing value.  

Creatio is an American company headquartered in Boston, MA. We have 700+ employees in six offices and a local presence in 25 countries. Creatio has long-lasting relationships with some of the world‚Äôs most successful organizations including AMD, Bayer, Kraft Heinz, Visteon, Soci√©t√© G√©n√©rale Group, BNP Paribas Group and many others. Creatio partners with 700 GSIs and local integrators.

Our culture is about genuine care for our clients and partners, passion, going the extra mile and staying positive.

Creatio is a globally recognized provider of a no-code platform, alongside Customer Relationship Management (CRM) applications. The company primarily targets the issue of workflow automation, offering businesses in over 100 countries the freedom to streamline processes on their terms. Fundamental services include versatile CRM applications for marketing, sales, and service, adaptable industry workflows for a broad scope of sectors, and a range of marketplace add-ons. Central to Creatio's mission is the aim to assist organizations in digitalizing their workflows, thereby improving both customer interaction and employee experience, and boosting the performance of operational teams. Headquartered in Boston, MA, Creatio employs over 700 professionals spread over six offices worldwide. The institution prioritizes maintaining transparent and mutually fruitful relationships while focusing on a culture of care and positivity.

Reviews

Ratings Overview

Overall experience with

Favorable Review

Flexible Low-Code / No-Code Designer With Limitless Options

Critical Review

The Learning Experience: Flexible Intuitive Tool With Engaging Features

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