The platform also provides good integration capabilities with external systems using REST,SOAP, and other connectors. Pega's Customers Decision HUB and AI-related features are very strong and helpful for personalized customer experience. One of the biggest advantages of Pega is its low-code approach, which reduces development time significantly.
April 2, 2026
support tickets are sometimes only roughly skimmed over. Important information is overlooked and therefore only standard or non-fitting answers are given
December 4, 2023