IBM Reviews, Ratings & Features 2026 | Gartner Peer Insights

Enterprise social networking applications facilitate, capture and organize open conversations and information sharing between individual workers and groups within an organization. In addition to capabilities that support conversations and information sharing, they can keep track of the network of relationships between participants (via social graphs), in order to deliver a personalized stream of updates about events or conversations to individuals (via news feeds and activity streams). These applications help people find out about each other, have discussions, share information and generally interact. Interaction occurs either at a one-to-one level, or in groups, teams, communities and networks, and in the context of structured or unstructured business activities. (Retired as of Jul-02-2026).

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Enterprise Social Networking Applications (Retired)

Enterprise Social Networking Applications

IBM Connections (On-Premises)

IBM Connections Social Cloud - SaaS (Legacy)

Commodities Officer

Great product overall but my teams are bit slow to fully utilise it. You will find that only certain departments are taking full advantage of Connections for sharing and ideating within their communities of practice. There are lots of hash tags to follow and wikis relating to subjects one chooses to follow. Connections has capabilities to enable engagements within and without the organisation. External connections enabled outside stakeholders to engage with internal staff on issues affecting their relationship with the company

500M - 1B USD

50M - 250M USD

1B - 3B USD

10B - 30B USD

30B + USD

Sr. Advisor, Digital Workplace Solutions

The product sales team over promised and under delivered. Many features and capabilities that were promised were unable to be completed without significant customization. The product overall seems to be suffering from a lack of direction and leadership. 

MIS Administrator

Social networking and interactions within the workplace increases productivity and builds on the strength of sharing. IBM Connections gives that kind of networking a chance. Knowledge and ideas abound to the benefit of the organisation. connections is my default treasure trove for organisation data and manuals for my work unit. It's within reach at all times as long as you have an authorised account of access. IBM Connections is built around Sharepoint. In my view it is a solidly built sharing and collaboration environment which everyone can benefit from. There are many other sharing enablers integrated into this product which makes communications easier and fluid. These are IBM Lotus notes email, Sametime connections for instant messaging and fie sharing.

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Broadcom (VMware)

IBM is a well-established entity focused on technology and development. The primary mission revolves around fostering technological growth and enhancing infrastructure, achieved through focused developments and consulting services. By encouraging inventiveness and innovation, it is geared towards facilitating the transition of theoretical ideas into practical realities, thus improving global functionalities. IBM brings about transformation by creating advanced solutions that reshape and redefine the world.

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Reviews

Ratings Overview

Overall experience with

Favorable Review

Powerful workplace collaboration and sharing hub

Critical Review

Aged product without much of a roadmap

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